Register
Recruit Create CV

Deskside Support Analyst Jobs in Alberta

Deskside Field Support Analyst - Fly In/Fly Out
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta's Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
Deskside Support Analyst (Fly In/Fly Out)
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta’s Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
It Deskside Support Analyst
By Arnett & Burgess Pipeliners At Blackfalds, Alberta, Canada
Experience with remote endpoint management software.
Work collaboratively with other members of the IT team to improve processes and enhance user experience.
Minimum 2 years of relevant experience in an Information Technology related role.
Advanced knowledge of Windows 10 and the Office 365 Suite.
Ability to remotely troubleshoot iPhone and Android issues.
Experience with Active Directory is an asset.

Are you looking for an exciting opportunity to use your technical skills to provide excellent customer service? We are looking for a Deskside Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and helping our customers get the most out of their technology. If you have a passion for technology and customer service, this is the perfect job for you!

Overview A Deskside Support Analyst is responsible for providing technical support to end users in a corporate environment. This includes troubleshooting hardware and software issues, providing training and guidance to users, and maintaining the IT infrastructure. The Deskside Support Analyst must have excellent customer service skills and be able to work independently. Detailed Job Description The Deskside Support Analyst is responsible for providing technical support to end users in a corporate environment. This includes troubleshooting hardware and software issues, providing training and guidance to users, and maintaining the IT infrastructure. The Deskside Support Analyst must have excellent customer service skills and be able to work independently.

The Deskside Support Analyst will be responsible for:

• Troubleshooting hardware and software issues
• Providing training and guidance to users
• Maintaining the IT infrastructure
• Responding to user inquiries in a timely manner
• Ensuring that all IT systems are running efficiently
• Identifying and resolving any IT issues
• Providing technical support to end users
• Installing and configuring hardware and software
• Maintaining user accounts and security
• Documenting all IT processes
Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Knowledge of network protocols and operating systems
• Ability to work independently
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of IT security protocols
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 2+ years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows and Mac operating systems
• Experience with network protocols and operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network protocols and operating systems
• Knowledge of IT security protocols
• Knowledge of Windows and Mac operating systems
Job Experience
• 2+ years of experience in IT support
• Experience with Windows and Mac operating systems
• Experience with network protocols and operating systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide training and guidance to users
• Maintain the IT infrastructure
• Respond to user inquiries in a timely manner
• Ensure that all IT systems