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Csr Customer Support Clerk Jobs in Manitoba

Csr Jobs
By Boyd Group Services Inc. At Woodbridge, Ontario, Canada
Manage payment process which could including credit, check and cash handling
Previous experience interacting with customers
Computer Skills that include ability to navigate multiple computer programs at the same time
WOW every customer through all phases of the repair process
Ensure insurance partners and customers are supported in a timely and professional manner
Build relationships with customers by effectively responding to calls, text messages, and walk-in business
Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Cornwall, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Mogo Product Specialist (Csr)
By Mogo At Winnipeg, Manitoba, Canada
Experience working in a remote environment is an asset
Deliver exceptional customer experience primarily through phone and email, along with the occasional use of live chat.
Ensure MogoMembers are educated about Mogo’s entire suite of products and understand the benefits
Reliable internet connection and a quiet, private place to work from home
Intermediate experience using multiple computer systems such as Excel, PowerPoint, Word, and Outlook
Experience working in a call centre environment a plus
Csr Jobs
By Good to Great Solutions At Toronto, Ontario, Canada
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Toronto, Ontario, Canada
Comfortable in recommending process changes to management to achieve a better experience for members
Collaborate with clinicians and the case team to prioritize case management/consults and demonstrate an appropriate sense of urgency
Communicate daily with members, clients and management both in writing and by telephone
Excellent organization skills with the ability to manage multiple, competing priorities
(This is a 100% remote position - the full flexibility to work from home!)
Excellent telephonic communication skills with the ability to explain concepts in a clear and articulate manner
Bilingual Csr (Contract) Jobs
By Covenant House Toronto At Toronto, Ontario, Canada
Strong computer and data entry skills
Minimum 2 years of customer service or call center experience
Strong customer services and interpersonal skills
Set up new donor records in fundraising database, Raiser’s Edge.
Update donor information and track all points of contact with donors via Raiser’s Edge donor database.
Send out information packages and materials requested by donors.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Support Clerk to join our team and provide exceptional customer service to our customers. As a Customer Support Clerk, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview:

A Customer Support Clerk is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions. They may also be responsible for providing product information, processing orders, and resolving customer complaints.

How To Become an Csr Customer Support Clerk:

To become a Customer Support Clerk, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, technical support, or a related field. Additionally, you should have strong communication and problem-solving skills.

Csr Customer Support Clerk Skills:

• Customer service
• Technical support
• Problem-solving
• Communication
• Interpersonal
• Computer proficiency
• Time management
• Organization
• Attention to detail

What is Csr Customer Support Clerk Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of technical support principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of applicable laws and regulations

What is Csr Customer Support Clerk Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide product information and process orders
• Resolve customer complaints
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics

What is Csr Customer Support Clerk Experience?

• Previous experience in customer service, technical support, or a related field
• Experience with customer service software, databases, and tools
• Experience with problem-solving and troubleshooting
• Experience with computer systems and software

What is Csr Customer Support Clerk Qualifications?

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Excellent problem-solving and troubleshooting skills
• Proficiency in computer systems and software
• Ability to work independently and as part of a team

Csr Customer Support Clerk Education:

• Bachelor’s degree in customer service, technical support, or a related field
• Certificate in customer service or technical support

Tools to Help Csr Customer Support Clerk Work Better:

• Customer service software
• Database software
• Project management software
• Communication tools
• Time tracking software
• Knowledge management software

Good Tips to Help Csr Customer Support Clerk Do More Effectively:

• Listen carefully to customers and ask questions to clarify their needs
• Remain patient and professional when dealing with difficult customers
• Stay up-to-date on product information and changes
• Follow up with customers to ensure satisfaction
• Document customer interactions and provide feedback to management
• Monitor customer service metrics and identify areas for improvement

Common Csr Customer Support Clerk Interview Questions:

• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you think makes a successful customer service representative?
• How do you stay up-to-date on product information and changes?
• What techniques do you use to ensure customer satisfaction?
• What customer service metrics do you monitor?