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Customer Success Advisor Jobs

Customer Success Advisor Jobs
By Event Temple At Nova Scotia, Canada
Work from Home / Remote friendly
Actively contribute to our knowledge base.
Manage a portfolio of Customer Accounts. In doing so you will:
You love customer interactions! You get excited when you see customer calls in your daily calendar.
Churn % of your client portfolio
Customer Time to First Value
Customer Compliance Advisor Jobs
By Telecon At Montreal, Quebec, Canada
Collaborate with Vendor Program Manager for different internal stakeholders (Operational, Legal, Health & Safety, Quality etc.) for new client requirements
Collaborate with Vendor Program Manager for different internal stakeholders (Operational, Legal, Health & Safety, Quality etc.) for incoming client requests
Collaborate with Vendor Program Manager to draft client compliance related KPI’s
Escalate more complex compliance matters to Vendor Program Manager and/or assist in solving them
3 – 5 years of experience in a similar position.
Experience in the construction and/or telecommunication industry a strong asset.
Academic Success Advisor Jobs
By Algoma University At Brampton, Ontario, Canada
Responsible for maintaining current knowledge of the university calendar, degree program requirements, deadlines, procedures, regulations for course overloads, etc.
Maintain up-to-date knowledge of sponsorship, OSAP, and scholarship eligibility requirements in relation to advising (e.g. course load requirements).
Promote International Programming Education course registration.
Create and promote internal awareness of student satisfaction and the importance of service to students, including the annual student satisfaction/experience survey.
Responsible for budget tracking outlined by the Manager.
One certification in Mental Health response training (Nonviolent crisis intervention training, ASIST, MHFA, SafeTalk, or equivalent) is required.
Customer Advisor Jobs
By Clutch At Etobicoke, Ontario, Canada
Collaborate with multiple functions to ensure a smooth all-around experience.
1-2 years of customer service or sales experience required
This role offers a base compensation + sales incentive plan
Educate customers on the Clutch process and help them take their first steps in buying/selling a car.
Take notes and update all the relevant information and details about customer interactions in our CRM.
Passion for cars is a plus
Customer Success Advisor Jobs
By Mentorly At Canada
● Stellar time-management skills and a strong team spirit, readily willing to
management of their mentorship and learning and development initiatives
B2B CS success experience and work through customer focused lense?
enterprise markets. As such, we need a skilled communicator to assist us
● Minimum of 4+ years of professional experience in Customer Success
● Experience working with cross-functional teams
Customer Success Director Jobs
By Invafresh At Mississauga, Ontario, Canada
You are highly focused, self-managing, technically savvy individual who has experience with project management and experience in delivering SaaS software solutions.
High level of business acumen and understanding of change management, emotional intelligence, and education and/or corporate markets
You are process oriented in change and problem management disciplines.
You have excellent communication and listening skills.
You have excellent business comprehension skills.
You are organized, a trouble-shooter, you can lead problem solving & resolutions and have excellent analytical skills.
Senior Customer Success Leader
By AlgaeCal Inc. At Vancouver, British Columbia, Canada
The chops to effortlessly manage a world-class call center - and you can prove it!
Hybrid work environment (we work from home 2 days a week)
Live in Vancouver (hybrid work schedule)
7+ amazing years under your belt in a Customer Success environment.
A solid track record of improving NPS & CSAT status.
A magnet-like ability to attract the very best players to join your team.
Customer Service Advisor Jobs
By M Group Services At City of Langley, British Columbia, Canada
Access to our Employee Assistance Programme
Opportunities to progress in a successful company
The option to take out Personal Accident Insurance
The ability to partake in Payroll giving
25 days' annual leave plus 8 days' bank holiday
Enhanced Maternity & Paternity policy
Customer Experience Success Designer
By Autodesk At Montreal, Quebec, Canada
Conceive, build, and present high-quality interactive experiences that engage customer stakeholders and help drive business value to customers
5+ years applied in service and/or success motion experience design
Create graphics and presentations paying equal attention to layout and functional integration
Work with organizational representatives to finalize designs based on concepts and prototyping techniques to gain early feedback from customers
Facilitate design thinking sessions using discovery, analysis, and ideation techniques that explore a wide range of possibilities
Ability to create high-fidelity prototypes and layouts for design reviews and feedback loops
Customer Success Specialist 3 Jobs
By Juniper Networks At British Columbia, Canada
Understanding of data structures, data modeling, and database management
Experience working on global teams and reporting to a Manager in a different time zone
Demonstrated ability to meet deadlines, prioritize work, and manage upwards
1+ years of System Administration experience, preferably in Customer Success, CRM, Marketing Automation or Data Analytics platforms
Enthusiastic about technology and delivering a delightful customer experience
Bachelor’s Degree or equivalent experience
Customer Advisor Jobs
By Clutch At Greater Toronto Area, Canada
Manage a book of business for all assigned leads and update all their relevant information and details in our CRM
Collaborate with multiple functions to ensure a smooth all around experience
Educate customers on the Clutch process and help them take their first steps in reserving a Clutch vehicle through a deposit
You should be comfortable in a fast-paced environment and able to juggle a large number of customers at a time
Stoked about disrupting and redefining an age-old industry and a drive to win
Attention to detail and a high level of organization
Director, Strategy And Customer Success
By ClickJobs.io At Toronto, Ontario, Canada
Strong time management skills and problem-solving skills
Must have 3-5 years’ experience in retail pharmacy operations, workflow and knowledge of HealthWATCH
Must have 3-5 years’ experience in project related work and analytics with a focus on Excel & PowerPoint or equivalent experience
Strong communication skills, comfortable presenting to large groups
Coordinate regular business reviews with VPs and DMs to review store success as it relates to CPS programs
Provide insights, reports and recommendations to CPS leadership that will be key inputs for the Associate Working Groups

Are you passionate about helping customers succeed? We are looking for a Customer Success Advisor to join our team and provide exceptional customer service. You will be responsible for ensuring customer satisfaction and helping customers achieve their goals. If you are an enthusiastic problem-solver with excellent communication skills, we want to hear from you!

Overview A Customer Success Advisor is responsible for providing exceptional customer service and support to customers. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction and loyalty. They provide advice and guidance to customers on products and services, troubleshoot customer issues, and provide solutions to customer inquiries. Detailed Job Description A Customer Success Advisor is responsible for providing exceptional customer service and support to customers. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction and loyalty. They provide advice and guidance to customers on products and services, troubleshoot customer issues, and provide solutions to customer inquiries. They also work with other departments to ensure customer needs are met and that customer issues are resolved in a timely manner. They may also be responsible for providing training and support to customers on the use of products and services. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of product and services
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product and services
• Knowledge of computer systems and software
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role
• Experience in a customer support role
Job Responsibilities
• Provide exceptional customer service and support to customers
• Troubleshoot customer issues and provide solutions
• Provide advice and guidance to customers on products and services
• Work with other departments to ensure customer needs are met
• Provide training and support to customers on the use of products and services
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information in the system