Customer Service And Rentals Coordinator Jobs in Quebec

Proven experience in transportation and customer service role

Attention to detail and ability to manage multiple projects at once.

Receive requests and orders from customers and ensure that they are carried out.

Validate order quantity against inventory and communicate shortages with substitution suggestions if necessary.

Enter customer orders into ERP, including all relevant data.

Ensure that the shipping date and delivery date of all orders are always updated in the ERP.

Previous experience in customer service, client relationship management, or a similar role is preferred.

Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.

Manage and support B2B clients, building strong relationships, and addressing any concerns or issues that arise.

Stay up-to-date with product knowledge, industry trends, and company policies to provide accurate information and support to customers.

Strong problem-solving and decision-making abilities to handle customer issues and project challenges.

Excellent verbal and written communication skills in both French and English.

Be a dynamic, organized, versatile person who has good stress management

Have 1 to 2 years of experience in a similar field

Have access to a comprehensive insurance program paid 100% by the employer

Have access to an RRSP with employer contribution

Work for a recognized company in its field

Have 3 weeks of cumulative vacation after 1 year

See to the management of the repair work according to the requests of the tenants with the members of the maintenance

Coordinate with the property manager the interventions requiring a specific action plan.

Manage the collection of rents and the making of deposits according to the standards in force

Work with the property manager for rent collection

Ensure the provision of high level customer service

Preparation and follow-up of moves