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Customer Service Account Manager Jobs in Quebec

Account Manager - Client Service Manager
By TELUS Health | TELUS Santé At Canada
Strong interpersonal skills and proven ability to develop highly effective relationships with all levels of management, peers, team members and customers
Excellent organizational and time-management skills, with demonstrated ability to work on multiple often conflicting tasks
Strong Account Plan Skills and CRM experience
Co-ordination with Product, and Development to address service requirements
Experience working in a pharmacy environment
Experience in successfully resolving escalated customer issues
Customer Account Manager Jobs
By Virtustant At Canada
Exceptional time management and organizational skills
Manage and maintain client relationships through WhatsApp (30%)
Excellent customer service and interpersonal abilities
Work experience is not as important as being a smart, out-of-the-box thinker
Attend and participate in internal meetings (30%)
Conduct bi-weekly check-in calls with clients (40%)
Customer Account Manager Jobs
By Advance Auto Parts At Miramichi, New Brunswick, Canada
Group employee benefits including health, Dental, Vision, Life Insurance, AD&D after 3 months
Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members
You are a quick learner - with working knowledge of automotive systems and traditional automotive aftermarket
High school diploma or some post-secondary education equivalent to a two-year college or technical school preferred
Bilingual language skills may be preferred or required in some areas
What We Have To Offer
Account Specialist, Customer Service
By Ansell At Cowansville, Quebec, Canada
Partner with the field sales team to oversee and manage the customer experience.
Manage the customer’s lifecycle in an assigned portfolio from both our Industrial and Healthcare divisions.
DEC and/or equivalent work experience
Oracle, Salesforce, or CRM experience.
Excellent interpersonal communication skills: ability to handle customers with patience and diplomacy.
Ensure customer retention by establishing and fostering sustainable relationships through open and proactive communication with internal and external customers.

Are you an experienced Customer Service Account Manager looking for a new challenge? We are looking for a motivated and passionate individual to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. Detailed Job Description A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. They must be able to effectively communicate with customers, both verbally and in writing. They must be able to work independently and as part of a team. They must be able to manage multiple tasks and prioritize work. They must be able to work in a fast-paced environment and handle customer inquiries in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a timely manner
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service metrics
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Experience in a customer service role
Job Responsibilities
• Provide customer service support to customers
• Manage customer accounts and ensure customer satisfaction
• Develop and maintain customer relationships
• Resolve customer issues in a timely manner
• Communicate with customers, both verbally and in writing
• Manage multiple tasks and prioritize work
• Work independently and as part of a team
• Work in a fast-paced environment