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Customer Experience Specialist Jobs in Manitoba

Customer Experience Specialist Jobs
By Callia At Winnipeg, Manitoba, Canada
Be an expert in Callia products and demonstrate this knowledge (floral and non-floral) to customers.
Develop and publish best-in-class customer experience responses
Analyze and optimize processes and systems, ensuring the best customer experience while managing business needs
One year experience in hospitality and/or customer service is an asset
Very personable, with extraordinary customer service skills and genuine empathy, practiced in a professional setting
Demonstrated experience with problem-solving on the fly
Customer Experience And Voice Of The Customer Specialist
By Northbridge Financial Corporation At Toronto, Ontario, Canada
Project Management experience is strongly recommended
Post-secondary education and / or equivalent on the job experience
Leverage customer insights to positively impact various phases of the customer journey and to support the development of new experiences
Experience in customer experience design (including, customer journey mapping, design thinking methodologies) is preferred
We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
We care about the community and support the causes you believe in with donation matching and team volunteer days.
Bilingual Customer Experience Specialist
By Endy At Toronto, Ontario, Canada
You've worked in customer experience, sales, or community management before, preferably at a retail or e-commerce company
Represent the Endy brand with best-in-class customer experience, helping customers with their inquiries through email, chat, phone, and social media
Manage customer relationships by taking ownership of inquiries and representing the Endy brand
Capture customer insights and product experiences to report back to the Endy team
Communicate and manage relationships with various suppliers and vendors
Provide daily updates to other Customer Experience team members
Customer Experience Specialist Jobs
By Mondelēz International At Toronto, Ontario, Canada
Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
Experience in CS&L, working collaboratively with customers and sales
Experience in fast-moving consumer goods or consumer packaged goods company
SAP ECC knowledge and expertise in MS Office: Excel, Power BI & VBA a strong asset.
Customer orientation, strong influencing, and communication skills
2 years of experience on CPG or Pharmaceutical industries.
Customer Experience Specialist, Full Time
By Neo Financial At Winnipeg, Manitoba, Canada
You act as the first point of contact with our customers, developing and owning the relationship building experience
You have experience in a customer-facing role, whether delivering an exceptional experience in person or virtually
You possess great written and verbal communication skills, with an acute attention to detail
Your experience in financial services or with financial products is an asset
This is an in-office role in Winnipeg, Manitoba
This is a full-time, permanent position and you will work 40 hours per week.
Customer Experience Intern Jobs
By Neo Financial At Winnipeg, Manitoba, Canada
Experience in financial services or financial products is an asset.
Act as our customers' first point of contact; solving problems and answering questions in a timely, professional, and friendly manner.
Assist customers who need help understanding the functionality and services available through the Neo App.
Provide long-term solutions and support to our customers by escalating bugs and product issues.
Pursuing an undergraduate degree in business, arts, or a related field.
You demonstrate the ability to handle customer issues resourcefully and with compassion, polished communication, and empathy.
Customer Experience Specialist, Part Time Contract
By Neo Financial At Winnipeg, Manitoba, Canada
You act as the first point of contact with our customers, developing and owning the relationship building experience
You have experience in a customer-facing role, whether delivering an exceptional experience in person or virtually
You possess great written and verbal communication skills, with an acute attention to detail
Your experience in financial services or with financial products is an asset
This is an in-office role in Calgary, Alberta
This part-time contract is approx 2.5 months from June 2023 through August 2023
Customer Experience Operations Specialist
By Vena Solutions At Toronto, Ontario, Canada
Proven organizational and time management skills with the ability to manage shifting and conflicting priorities
Support customer experience strategy & operations development by serving as a trusted advisor for the customer experience team
Generate, analyze and leverage data and insights to identify opportunities to improve speed, quality, efficiency, effectiveness, forecasting and customer experience
Strong skills with Microsoft Office especially with Excel
Hands on experience within CX technologies such as Salesforce, Zendesk, Mavenlink, etc. would be a strong asset
Assist with the ongoing activities of administration, configuration, and support of our CX technology stack
Customer Experience Specialist, Phone Support
By Relay At Toronto, Ontario, Canada
You have the ability to rise to a challenge; you can handle change, conflict management, and uncertainty, at times
You have 1+ years of experience working in customer support, success, or a customer-facing role
You have fine-tuned prioritization skills to maximize your impact
You have experience working with customer support tools or ticketing systems (Zendesk or similar)
You have prior tech start-up experience or a fast-moving environment
Stage 2: A writing sample about customer experience
Customer Experience Specialist (Hybrid)
By Manion, Wilkins & Associates Ltd. At Woodbridge, Ontario, Canada
You have 1+ years' experience in a customer facing role. Great if you come from a call center/customer service background.
You have participated in an employee group benefits plan as a plan member at a prior employer
You will get competitive benefits and group RRSP plans.
You are resilient! You can move forward after a challenging customer interaction and maintain a professional and engaged environment.
You contribute to solutions and add to the team functions.
You provide elevated support for all client inquiries.
Customer Experience Specialist, Part Time Permanent
By Neo Financial At Winnipeg, Manitoba, Canada
You act as the first point of contact with our customers, developing and owning the relationship building experience
You have experience in a customer-facing role, whether delivering an exceptional experience in person or virtually
You possess great written and verbal communication skills, with an acute attention to detail
Your experience in financial services or with financial products is an asset
This is an in-office role in Calgary, Alberta
This is a part time, permanent position
Customer Experience Specialist / Full Time (Remote)
By Tech Foorti At Ottawa West, Ontario, Canada
Proficient computer skills and experience with customer relationship management (CRM) software.
Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience.
Proactively identify opportunities to enhance the customer experience and make recommendations for process improvements.
Stay up-to-date with product knowledge and industry trends to provide accurate and up-to-date information to customers.
High school diploma or equivalent qualification.
Excellent communication skills, both written and verbal, with a strong command of the English language.
Contact Center - Customer Experience Sales Specialist
By Zoom At Toronto, Ontario, Canada
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Full Time / Customer Experience Specialist (Remote)
By Bizagility LLC At Ottawa West, Ontario, Canada
Proactively reach out to customers to ensure their satisfaction and offer assistance
Strong communication and interpersonal skills
Excellent attention to detail and organizational skills
Competitive salary and benefits package
Flexible work schedule and remote work options
Respond to customer inquiries via phone, email, and chat in a timely and professional manner

Are you passionate about creating amazing customer experiences? We are looking for a Customer Experience Specialist to join our team and help us deliver exceptional service to our customers. If you have a knack for problem-solving and a commitment to providing outstanding customer service, this could be the perfect job for you!

What is Customer Experience Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a professional manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment

What is Customer Experience Specialist Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices

What is Customer Experience Specialist Experience?

• Previous experience in customer service or a related field
• Experience in resolving customer complaints
• Experience in providing customer service in a fast-paced environment

What is Customer Experience Specialist Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Identify customer needs and suggest appropriate products and services
• Resolve customer complaints and ensure customer satisfaction
• Monitor customer service metrics and provide feedback