Customer Service Experience Representative
By Aviso Wealth At Toronto, Ontario, Canada
If you have any experience in a digital company you are really on track
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Experience in the financial services industry could help, especially if it was with a customer experience leader
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Bilingual Customer Experience Representative (French)
By Brevo At Toronto, Ontario, Canada
Manage and resolve daily client tickets
Strive to provide all customers with an outstanding customer experience
Work independently to master emailing best practices, as well as our platform and the tools we offer customers
Excellent written and spoken communication skills in French/English
At least 1+ years of experience in customer service
The chance to grow your professional and technical skills, with real room for career progression
Customer Experience Representative (Remote/Ft)
By REEF At Winnipeg, Manitoba, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection
Customer Experience Representative (Remote/Ft)
By REEF At Toronto, Ontario, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Representative to join our team and help us create an amazing customer experience! If you have a knack for problem-solving and a commitment to delivering outstanding customer service, this could be the perfect job for you!

What is Customer Experience Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries

What is Customer Experience Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of administrative procedures

What is Customer Experience Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Customer Experience Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and inquiries in a timely manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Maintain customer records in customer service software
• Identify and suggest possible improvements in customer service processes