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Customer Experience Representative Jobs in British Columbia

Customer Service Experience Representative
By Aviso Wealth At Vancouver, British Columbia, Canada
If you have any experience in a digital company you are really on track
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Experience in the financial services industry could help, especially if it was with a customer experience leader
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Generous vacation time, fitness benefit, parental leave top-up options
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Customer Experience Representative (6 Month Contract)
By Herschel Supply Company At Vancouver, British Columbia, Canada
Develop and utilize detailed product knowledge and strong attention to detail
Manage a working inventory of replacement parts to ship to customers globally
2+ years general customer service or retail experience
Experience with Desk.com or a similar customer service tool
Experience in eCommerce or related business operation
Communicate customer feedback and liaise with other departments to adhere to set standards
Customer Experience Representative Jobs
By Herschel Supply Company At Vancouver, British Columbia, Canada
Develop and utilize detailed product knowledge and strong attention to detail
Manage a working inventory of replacement parts to ship to customers globally
2+ years general customer service or retail experience
Experience with Desk.com or a similar customer service tool
Experience in eCommerce or related business operation
Communicate customer feedback and liaise with other departments to adhere to set standards
Customer Experience Representative - Indigo Chapters Coquitlam
By Indigo At Coquitlam, British Columbia, Canada
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Share ideas with Leadership Team on how to improve the employee and customer experience
Experience in specialty retail or a retail environment preferred but not required
Demonstrated commitment to creating an exceptional employee and customer experience
We love books and all things beautiful
We are Canada’s Cultural Department Store
Customer Experience Representative - British Columbia (Canada)
By PENTAX Medical At Vancouver, British Columbia, Canada
Qualifications – Education, Experience, Skills And Expertise
Deliver continual education, certification training, workflow improvements and product offerings to improve program efficiency and procedural outcomes.
Use knowledge of accounts to help determine and the overall strategy to grow the business with Territory Manager.
Troubleshooting and liaising with PENTAX Canada head office to rectify any customer experience issues.
Identify sales pipeline leads identified through customer conversations or audit process and collaborate with Territory Manager to deliver on opportunities.
Elevating Customer Experience Through Value-based Programs
Customer Experience Representative (Remote/Ft)
By REEF At Vancouver, British Columbia, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Representative to join our team and help us create an amazing customer experience! If you have a knack for problem-solving and a commitment to delivering outstanding customer service, this could be the perfect job for you!

What is Customer Experience Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries

What is Customer Experience Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of administrative procedures

What is Customer Experience Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Customer Experience Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and inquiries in a timely manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Maintain customer records in customer service software
• Identify and suggest possible improvements in customer service processes