Client Success Training Specialist Jobs in British Columbia

Capability Requirements – education, skills & experience

Strong proven customer service, account &/or project management experience

Excellent organization and time management skills, ability to multitask and manage multiple priorities at the same time.

Proficient computer skills, including Microsoft Word, Excel, and PowerPoint, bonus for experience with software such as Jira, ZenDesk, Magento

Manage multiple and diverse client stakeholders successfully navigating through organizational process and within timelines.

Collaborate on the design of strategy and solutions that improve client results and progress Exchange Solutions’ in-market product offering.

Identify and implement strategies to enhance client experience and drive retention and loyalty.

Excellent written and verbal communication skills.

Strong problem-solving and critical-thinking abilities.

Ability to work independently and manage multiple clients and projects simultaneously.

Experience in a customer-facing role or client services is an asset.

Knowledge of the [specific industry or domain] is a plus.