Client Service Specialist Jobs
By Legal Aid Ontario At Toronto, Ontario, Canada
•Organizational skills with excellent attention to detail and the ability to multitask
•Knowledge of the larger social justice network in which LAO operates
• Experience in supporting clients in an online chat environment is considered an asset
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
• Assisting callers in a contact centre environment and by providing assistance in priority sequence
• Clarifying status of specific legal aid files, in response to telephone inquiries from clients and lawyers
Client Service Consultant Jobs
By Randstad Canada At Toronto, Ontario, Canada
Opportunity to add experience from an excellent company that would look great on your resume
2-4 years of customer service/administrative experience or a similar client-focused role
Excellent oral and written communication skills
Send a copy of your resume to [email protected] and mentions CSR - Remote
Great work-life balance - 9 AM - 5 PM or similar schedule
Excellent on-boarding process, with great training provided around client service and de-escalation of calls
Client Service Analyst Jobs
By Citi At Toronto, Ontario, Canada
Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.
Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
Strong verbal and written communication skills
Bachelor's/University degree or equivalent experience
Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
Client Service Analyst Jobs
By JPMorgan Chase & Co. At North York, Ontario, Canada
Required Qualifications, Skills And Capabilities
Knowledge of computer software systems such as Microsoft Office, basic internet troubleshooting skills, and ability to navigate between different applications/tools
Maintain a high level of knowledge surrounding new products, features, services, and processes
Demonstrate exemplary team working skills by maintaining a professional, positive and supportive attitude
Excellent verbal and written French and English communication skills
Knowledge of payment processing industry and related procedures and products.
Client Service Manager Jobs
By RBC Wealth Management At Toronto, Ontario, Canada
Strong risk management acumen (identification and mitigation)
5-7 years + of progressive financial services experience
Excellent communication skills (oral, written and non-verbal) and ability to operate alongside senior leaders, functional leads.
Exceptional client facing skills including negotiation and influencing at a senior level
General working knowledge of factors affecting business and industry including trends in the marketplace, technology and competitors
Good working knowledge of RBC system infrastructure
Orion - Client Service Supervisor
By Orion Worldwide At Toronto, Ontario, Canada
Strong organizational & time management skills
Manage execution and fulfillment of barter assets with clients and third party to ensure deal/contract requirements are met
Manage and track various contract requirements for deal fulfillment
Post-secondary education (or equivalent work experience), University graduate and/or advertising/marketing College degree preferred.
Manage third party vendor relationships and negotiation of Barter opportunities
3-4 years media investment or media planning experience
Client Service Coordinator Jobs
By Bayshore HealthCare At Thunder Bay, Ontario, Canada
Company sponsored Benefits (health and dental) for you and your family
Easy Access to managers who listen and support the important work you do!
Highest industry wages for the critical work you do
Paid orientation and paid training
Opportunities to grow in your career
We Value Our Bayshore Employees With
Client Service Manager Jobs
By Bayshore HealthCare At Thunder Bay, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate and current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Arrange systems training for Client Service Coordinators.
Handle and document prospective client inquiries regarding requests for care and service.
Notify clients and Field employees regarding initial and ongoing schedules.

Are you looking for a role that combines your customer service and leadership skills? We have the perfect opportunity for you! We are looking for a Client Service Lead to join our team and provide exceptional customer service to our clients. As the Client Service Lead, you will be responsible for managing customer relationships, resolving customer issues, and leading a team of customer service representatives. If you are a customer service professional with strong leadership skills, we want to hear from you!

Overview:

The Client Service Lead is responsible for providing exceptional customer service to clients and ensuring that all client needs are met. The Client Service Lead is the primary point of contact for clients and is responsible for managing client relationships, resolving customer issues, and providing support to the team.

Detailed Job Description:

The Client Service Lead is responsible for providing exceptional customer service to clients and ensuring that all client needs are met. The Client Service Lead will be the primary point of contact for clients and will be responsible for managing client relationships, resolving customer issues, and providing support to the team. The Client Service Lead will be responsible for developing and maintaining relationships with clients, understanding their needs, and providing solutions that meet their needs. The Client Service Lead will also be responsible for providing training and support to the team, ensuring that all customer service standards are met, and providing feedback to the team on customer service performance.

What is Client Service Lead Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Client Service Lead Job Qualifications?

• Bachelor’s degree in a related field
• At least 3 years of customer service experience
• Experience in a customer service leadership role
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Client Service Lead Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service best practices

What is Client Service Lead Job Experience?

• At least 3 years of customer service experience
• Experience in a customer service leadership role
• Experience in managing customer relationships

What is Client Service Lead Job Responsibilities?

• Develop and maintain relationships with clients
• Understand client needs and provide solutions that meet their needs
• Provide training and support to the team
• Ensure that all customer service standards are met
• Provide feedback to the team on customer service performance
• Resolve customer issues and complaints in a timely manner
• Monitor customer service performance and provide reports to management
• Manage customer data and ensure accuracy of information