Client Resolution Specialist Jobs
Resolution Specialist (5 Month Temporary Position)
By CARFAX
At London, Ontario, Canada
Specialist, Client Management Jobs
By S&P Global
At Ontario, Canada
Client Relationiship Specialist Jobs
By ATB Financial
At Westerose, Alberta, Canada
Senior Resolution Specialist Jobs
By Genesys
At Ontario, Canada
Client Project Specialist Jobs
By NRI Distribution
At Surrey, British Columbia, Canada
Client Project Specialist Jobs
By NRI Distribution
At Brampton, Ontario, Canada
Client Project Specialist Jobs
By NRI Distribution
At Montreal, Quebec, Canada
Client Project Specialist Jobs
By NRI Distribution
At Kamloops, British Columbia, Canada
Specialist, Credit Card Dispute Resolution
By BMO
At Mississauga, Ontario, Canada
Are you looking for a job that will allow you to use your problem-solving skills to help people? We are looking for a Client Resolution Specialist to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and a knack for finding solutions, this could be the perfect job for you!
Overview A Client Resolution Specialist is responsible for providing customer service and resolving customer inquiries and complaints. They are the primary point of contact for customers and must be able to handle customer inquiries and complaints in a professional and timely manner. They must be able to provide accurate information and solutions to customers in order to resolve their issues. Detailed Job Description A Client Resolution Specialist is responsible for providing customer service and resolving customer inquiries and complaints. They are the primary point of contact for customers and must be able to handle customer inquiries and complaints in a professional and timely manner. They must be able to provide accurate information and solutions to customers in order to resolve their issues. They must be able to communicate effectively with customers and other departments in order to ensure customer satisfaction. They must be able to maintain customer records and provide accurate reports to management. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to handle customer inquiries and complaints
• Ability to provide accurate information and solutions
• Ability to maintain customer records
• Ability to provide accurate reports to management
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Ability to type accurately and quickly
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service regulations and standards
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer resolution role
Job Responsibilities
• Provide customer service and resolve customer inquiries and complaints
• Handle customer inquiries and complaints in a professional and timely manner
• Provide accurate information and solutions to customers in order to resolve their issues
• Communicate effectively with customers and other departments in order to ensure customer satisfaction
• Maintain customer records and provide accurate reports to management
• Monitor customer service trends and provide feedback to management
• Follow customer service policies and procedures
- Client Resolution Specialist jobs in Ontario
- Client Resolution Specialist jobs in City of Sarnia
- Client Resolution Specialist jobs in London Road
- Client Resolution Specialist jobs in Nova Scotia
- Client Resolution Specialist jobs in New Canada
- Client Resolution Specialist jobs in Alberta
- Client Resolution Specialist jobs in Westerose
- Client Resolution Specialist jobs in British Columbia
- Client Resolution Specialist jobs in Surrey
- Client Resolution Specialist jobs in City of London
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