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Claims Customer Success Specialist Jobs

Customer Success Specialist Jobs
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Strong analytical and quantitative skills
Customer Success Specialist Jobs
By moozoom At Montreal, Quebec, Canada
Experienced in supporting change management, and organizational readiness.
5 years in a customer success position (ideally in a SaaS company) or equivalent experience in the elementary education space.
Strong writing and presentation skills.
Experience within a fast paced, growth organization is ideal.
Define, coordinate, implement and measure activities that facilitate moozoom implementation, drive user’s adoption and increase student impact.
Create and use collateral that can be used to drive adoption (e.g. presentations, blog articles, webinars).
Customer Success Specialist Jobs
By Vish At St John’s, Newfoundland and Labrador, Canada
End-to-end account management (customer onboarding, training, support)
Strong written and verbal communication skills
Experience with HubSpot is an asset
Evidence of critical thinking and problem-solving skills
Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as they arise
Utilize HubSpot / CRM to track customer data
Customer Success Specialist Jobs
By Virtustant At Canada
Exceptional time management and organizational skills
Manage and maintain client relationships through WhatsApp (30%)
Excellent customer service and interpersonal abilities
Work experience is not as important as being a smart, out-of-the-box thinker
Attend and participate in internal meetings (30%)
Conduct bi-weekly check-in calls with clients (40%)
Customer Success Specialist - Dc
By Cisco At Montreal, Quebec, Canada
Certifications suggérées: CCNA / CCNP / CCDP/ CCIE, Cisco Certified Success Specialist, CISM, CISSP
Contribuer aux espaces numériques de la communauté des clients et au développement des ressources de Success Tracks.
Inspirer les clients à prendre des décisions de déploiement tactiques et stratégiques et à suivre les résultats d’entreprise à long terme.
Connaissance des entreprises : vous pouvez relier les solutions technologiques aux résultats opérationnels.
Compréhension et expérience d'Intersight et d'autres outils d'automatisation du centre de données tels que UCS Director, Terraform, etc.
Forte compréhension des fournisseurs de Cloud (AWS/Google Cloud/Microsoft Azure)
Customer Success Specialist (Css) - Compute, Application & Cloud - Canada
By Cisco At Montreal, Quebec, Canada
Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams
Knowledge of Application Performance Management and related tools
Understanding and experience with Intersight and other Data Center Automation tools such as UCS Director, Terraform, etc.
Knowledge of common Data Center applications and characteristics
Strong Knowledge of Datacenter Compute and Virtualization (Vmware,KVM) and Container Networking including Micro services / Kubernetes / Docker and Linux preferred
Understanding of APIs and basic scripting knowledge (Bash/Python/Ansible etc)
Customer Success Specialist Jobs
By StreetText At Kelowna, British Columbia, Canada
At least 2 years of professional experience in a Customer Success or Account Management role
Manage the day-to-day customer support queues, effectively handling customer resolutions & delivering a legendary client experience
Experience as an educator or producing educational content
Be the face of StreetText, manage social media networks, respond to comments and action feedback
Experience in building and maintaining strong relationships with customers
Experience working closely with other functions like Marketing, Sales & Product Teams
Customer Success Specialist / Full Time (Remote)
By Tech Foorti At Northwest Calgary, Alberta, Canada
Previous experience in customer support, account management, or a related field is preferred but not required.
Tech-savvy with proficiency in using customer relationship management (CRM) software and other relevant tools.
Conduct regular check-ins with customers to ensure they are achieving their desired outcomes and maximizing the value of our offerings.
Analyze customer data and feedback to identify trends, anticipate potential challenges, and develop strategies to enhance the customer experience.
Stay up-to-date with industry trends and best practices to provide knowledgeable insights and recommendations to customers.
Bachelor's degree in a relevant field or equivalent practical experience.
Customer Success Specialist Jobs
By Tarrison At Oakville, Ontario, Canada
·Two years of experience in communications, marketing, sales, account management, or customer success
·Strong skills in verbal and written communications, strategic planning, and project management
·Knowledge of Pipedrive, ZoomInfo, and Office365 Suite
·Experience in foodservice and hospitality
·Own the entire relationship with assigned clients, including onboarding, implementation, training, retention, and satisfaction
·Facilitate interaction and workflow among project team members, including third-party service providers, to ensure timely deliverables
Customer Success Specialist Jobs
By Spartakus Technologies At Kirkland, Quebec, Canada
Experience working with Salesforce.com or other CRM (customer relation management) tools desirable
Essential Skills And Qualifications To Be Successful
Technician or Bachelor’s Degree or equivalent work experience
Approximately 2-3 years of experience in implementation, customer success and/or account servicing or Reliability engineering
Experience in developing and delivering, via phone and email, web-based training for customers preferred
Working knowledge of the Internet and web-based applications
Customer Success Specialist Jobs
By Fullscript At Ottawa, Ontario, Canada
Relationship builder - highly empathetic and strong interpersonal skills
Team player - strong team mentality, thrive on connection, love to share knowledge and tips/tricks.
You pride yourself on excellent customer experience and enjoy engaging with others
You possess superb verbal and written communication skills
You possess organizational skills and are able to deal with information coming from different sources at once
You enjoy working closely with a great team to create an extraordinary user experience
Ecommerce Customer Success Specialist (M23)
By Trail Appliances BC At Richmond, British Columbia, Canada
Currently remote, working from home
Manage eCommerce book of business on a daily basis using multiple platforms (eg:.Zendesk, Magento, Syspro plus other custom programs)
Excellent writing and typing skills
Some knowledge of Syspro and Trail systems
Occasional requirements to work from an office
Proactively reach out to customers that have submitted an eCommerce order
Customer Success Specialist / Full Time (Remote)
By Tech Foorti At Winnipeg, Manitoba, Canada
Onboard new customers, ensure they have a seamless experience, and provide ongoing support throughout their journey.
Collaborate with cross-functional teams, including sales, marketing, and product development, to address customer issues and enhance the customer experience.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Experience with CRM software preferred.
Competitive salary commensurate with experience.
Customer Success Specialist- Canada
By D2L At Kitchener, Ontario, Canada
2+ years of customer success/change management/education experience
Experienced in supporting change management, and organizational readiness
Education experience or graduation from an education program
Give customers advice on how to effectively manage change.
Experience within a fast paced, growth organization is ideal
Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
Claims Review Specialist Jobs
By Canada Life At Winnipeg, Manitoba, Canada
Education or work experience in an audit/quality/fraud discipline considered an asset
Post-secondary degree/diploma or equivalent work experience
Experience within a paramedical or other clinic setting considered an asset
Excellent communication skills, both written and oral
Ability to manage multiple demands with tight deadlines is necessary.
Understanding of Health Claims processes and business knowledge would be an asset.
Customer Success Operations Specialist/Analyst
By ClickJobs.io At Winnipeg, Manitoba, Canada
1-3 years of experience in either Finance/Accounting, Statistics, or Business Analysis
Complete benefits package for full time team members; includes extended health, dental, vision care, life insurance, disability coverage
Performing data gathering and analysis across all customer experience teams to provide key insights toward and recommendations to drive organizational goals
Experience with data analysis, interpretation, and visualization, and be comfortable working with large data sets
Strong communication and interpersonal skills
Experience building reports and dashboards using PowerBI or similar program experience would be an asset
Customer Success Specialist - Insurtech/Healthtech
By Wisedocs At Toronto, Ontario, Canada
Account Management:The Customer Success Specialist will be responsible for managing customer accounts, including resolving customer issues and managing customer expectations.
Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings
1-3 years of experience in the insurance industry or related
Strong skills in verbal and written communications and the ability to build and grow strong relationships
B2B SaaS experience is a plus
Own the relationship with customers including onboarding, implementation, training, adoption, retention, and satisfaction
Customer Success Specialist / Full Time (Remote)
By Compass Search Group LLC At Hamilton, Ontario, Canada
Collaborate with cross-functional teams to ensure a seamless customer experience.
Bachelor's degree or equivalent experience in a customer-facing role.
Excellent written and verbal communication skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team in a remote environment.
Experience in SaaS or technology industries is a plus.
Full Time / Customer Success Specialist (Remote)
By Tech Foorti At Winnipeg, Manitoba, Canada

Are you a highly motivated and customer-centric individual looking to join a team that is passionate about delivering exceptional service? If so, we want you to join our team as a Customer Success ...

Customer Success Specialist - Staffing Vms/Msp
By SimplifyVMS At Greater Toronto Area, Canada
Superior time management and organizational skills
A strong understanding of Staffing Vendor Management Systems (VMS) and processes
Staffing/VMS/MSP knowledge and/or hands on experience
Provide customer training/education on functionality or business process questions
Experience working with a ticketing system.
Excellent communication (verbal and written) skills.