Claims Advisor – Home Warranty Claims Jobs

Well organized, detailed oriented with excellent time management skills

High school diploma, but preference will be given to candidates with post-secondary education

Strong written and verbal communication skills

Strong keyboarding skills and are adept at navigating through numerous screens quickly and efficiently

Excellent computer skills and proficient in MS Word and Excel

Educational resources, tuition assistance, and paid time off to study for exams

5+ years’ related experience in health claims management

Post secondary diploma in social work, medical science, risk management or communications.

Advanced understanding of claims management processes and objectives from inception to resolution cycles.

Assess claims for benefit entitlement by reviewing legislative, medical, functional, and occupational information.

Other duties as directed by the Senior Manager, Total Rewards.

Advanced knowledge of Microsoft Office applications including Word, Excel, Outlook.

Providing guidance to internal teams on the claims process and building knowledge and capability.

Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

Serve as a trusted advocate for our clients, navigating Personal and Commercial Lines claims with grace and expertise

Provide top-tier technical insights and compassionate advocacy, ensuring our clients feel heard, valued, and supported during their claims journey

Dive into policy wording with a keen eye, analyzing and interpreting the details like a pro to best serve our clients.

Manage moderate to complex personal and commercial property claims

Minimum 5 years of property claims adjusting experience

Preference will be given to candidates with related business experience, particularly in commercial and field adjusting

Effective written and verbal communication, analytical, organizational, and interpersonal skills

Educational resources, tuition assistance, and paid time off to study for exams

Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy

Intermediate level knowledge with some form of related training and/or related experience or skills; Industry accreditation and training generally required

Prioritize and manage own workload to meet SLA requirements for service and productivity

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Participate in personal performance management and development activities, including cross training within own team

Complete work within specifically defined parameters with guidance /direction from management as necessary

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

2 years’ experience in a customer service role.

Experience in the general insurance industry, particularly in the surety and/or warranty claims fields preferred.

Practical experience within the development and/or residential construction industries is considered a huge plus.

Working knowledge of computer applications, including MS Word and Excel is required.

Knowledge of Xact-Analysis and other web-based databases would be beneficial

Strong investigation and negotiations skills.