Central Reservations Agent Jobs in Alberta

Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset.

Strong computer skills with a working knowledge of Word, and Excel.

Your experience and skills include:

Consistently offer professional, engaging and friendly service

Previous reservations or sales experience is an asset.

Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously.

Manage incoming calls to the Front Office, both internal and external.

Strong verbal and written English communication skills

Accurately quote and input reservations via multiple channels such as phone, email, fax, and online platforms.

Review transient reservations for accuracy in rate codes, billing, deposits, and other relevant details.

Respond promptly to guests' inquiries through the general mailbox, maintaining proper documentation.

Process deposits, cancellations, and no-show reservations.