Call Centre Telemarketing Jobs in Quebec

Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply)

Continuous learning and development via Lessonly, our Learning Management System

Secondary school diploma or General Educational Development (GED)

Strong English communication (written & verbal) and active listening skills

Strong computer skills, multitasking skills and high attention to details

1-2 years of call center, customer service, hospitality or collections experience

Six months to one year of customer service and sales experience

Experience in a call center, an asset

Any other combination of training and experience deemed relevant

Talented in communication and interpersonal skills

Good knowledge of MS Office (Word, Excel, Outlook)

Knowledge of another language an asset

Competitive salaries and benefits such as supplemental health insurance, dental care, and a pension plan;

Leave allowances to support various stages of life including vacation allowances; family-related leave; sick leave; and maternity and parental top-up benefits.

While not required, preference MAY be given to candidates with the following Education Credentials:

Experience* relevant to the position being staffed.

Experience may be further defined by specified timelines or activities/duties at the appointment stage.

Requirement to work in an Inbound/Outbound Contact Centre Environment.

Good management of priorities and organized

Ready to also work on call management to occasionally replace a team leader

Manage a call center by evaluating daily performance to improve call handling quality and productivity.

Manage agent schedules and overtime

5 years of experience in managing a call center

College diploma or experience can compensate for training