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Call Centre Associate Jobs

Call Centre/Customer Service Supervisor
By Teladoc Health At Edmonton, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Regina, Saskatchewan, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Fredericton, New Brunswick, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At St John’s, Newfoundland and Labrador, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Halifax, Nova Scotia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Iqaluit, Nunavut, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Winnipeg, Manitoba, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Whitehorse, Yukon Territory, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Toronto, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Risk Associate-Rideau Centre Jobs
By Aritzia At Ottawa, Ontario, Canada
Our Enterprise Risk Management department is responsible for minimizing loss while respecting people, brand and operations.
1+ year experience in Loss Prevention / Risk
Retail experience is an asset
Post-secondary education in a related field
Support a safe and secure working environment
Minimize the loss of merchandise from all internal and external avenues
Overnight Call Centre Agent
By Altis Recruitment At Kanata, Ontario, Canada
The clients are looking for individuals with a super star personality and great customer service skills.
- Excellent communication skills in English.
- Problem-solving and attention to detail skills.
- Previous experience with Salesforce and ticketing is also an asset.
Training schedule is Monday - Friday, 8:30am - 5:00pm
Once training is completed schedule will shift to Flexible hours (including overnights at times) Monday - Sunday
Team Leader - Call Centre
By Wireless DNA Inc. At Toronto, Ontario, Canada
Minimum of 5 years of experience in call center management or a similar role.
Excellent leadership and people management skills.
Strong organizational and time management abilities.
Manage a team of agents, providing guidance, support, and performance management to achieve targets.
Monthly birthday recognition, acknowledgement, and celebrations
Identify opportunities for improving the customer experience and implement strategies to enhance customer engagement and loyalty.
Sales Associate-New Sudbury Centre
By Bath & Body Works At Sudbury, Ontario, Canada
Deliver exceptional in-store shopping experiences
Effective communication skills, being open to feedback and the ability to adapt quickly
Support product replenishment activities that keep the store full and abundant
Assist with floorset execution, window changes, visual presentation and marketing placement as needed
Maintain our values, policies and procedures
Thrives in a customer first based retail environment.
Outbound Call Centre Agent
By Adecco At Toronto, Ontario, Canada
Experience working in Banking or Finance would be an asset
Location: Toronto, ON (King and University), remote with occasional days onsite
1-year previous call center experience
Outbound call center experience (preferred)
Training and/or knowledge of PC applications (Word & Excel)
Word processing, spreadsheets, Internet, e-mail, and database software knowledge.
Stock Associate ( Eaton Centre)
By OAK + FORT At Toronto, Ontario, Canada
If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
Provide exceptional client experience by executing OAK+FORT Sales Culture
Build and manage client relationships through client database recording
Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
As a final step, we’ll request references before moving to final offer
Entry-Level Call Centre Agent (Full-Time)
By ClickJobs.io At Sydney, Nova Scotia, Canada
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer issues to the appropriate staff and managerial for resolution as needed
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
Excellent organizational, written, and oral communication skills
Electronics And Photo Centre Associate - 3043 Kingston
By OSL Retail Services At Kingston, Ontario, Canada
Great benefits that include Vision, Dental and Prescriptions **
Conduct product demonstrations, when possible, share comparison data and create a layered sale to maximise the customer’s full experience
Provide customers with a positive and informative shopping experience
Knowledge to operate photographic processing machines in photo lab
Flexible schedules with both full-time and part-time positions to meet your availability
Paid training (Personal in-store and online LMS training)
Call Centre - Financial Assist Associate
By Jascott Financial Management Inc. At Calgary, Alberta, Canada

We are proud of our family values and our inclusive working environment where you can truly be yourself. We cherish working together in a safe and supportive community. We celebrate success and reward ...

Call Centre - Financial Assist Associate
By Jascott Financial Management Inc. At Toronto, Ontario, Canada

We are proud of our family values and our inclusive working environment where you can truly be yourself. We cherish working together in a safe and supportive community. We celebrate success and reward ...

Fashion Associate, Reitmans, Parkway Centre
By Reitmans Canada Ltée/Ltd At Peterborough, Ontario, Canada
Provide an amazing shopping experience that will encourage positive customer connections and loyalty
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Previous sales or customer service experience is an asset.
Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Are you looking for a job that offers a great work-life balance and the chance to make a difference? Look no further! We are looking for a Call Centre Associate to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Call Centre Associate is a customer service representative who works in a call centre environment. They are responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to handle customer inquiries, complaints, and requests in a professional and efficient manner.

Detailed Job Description:

Call Centre Associates are responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to answer customer inquiries, resolve customer complaints, and provide customer support. They must also be able to process orders, provide product information, and troubleshoot technical issues. They must be able to handle customer inquiries in a professional and efficient manner.

What is Call Centre Associate Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services

What is Call Centre Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services

What is Call Centre Associate Job Knowledge?

• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services
• Knowledge of customer service best practices
• Knowledge of problem-solving techniques

What is Call Centre Associate Job Experience?

• Previous customer service experience
• Previous call centre experience

What is Call Centre Associate Job Responsibilities?

• Answer customer inquiries, resolve customer complaints, and provide customer support
• Process orders, provide product information, and troubleshoot technical issues
• Handle customer inquiries in a professional and efficient manner
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management