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Call Centre Associate Jobs

Emergency Call Centre Operator
By GardaWorld At Calgary, Alberta, Canada
Medical benefits after 90 days
Strong computer and typing skills, proficient with Microsoft Office
Experience with monitoring and operation of video and surveillance systems
Minimum 1 year experience in Control/Call Centre
Starting wage $29.00 an hour
Career path planning and advancement opportunities
Call Centre Manager Jobs
By 3 Step Recruitment Inc. At Ontario, Canada

· Experience managing outbound/inbound calls and lead generation.

Fashion Associate, Reitmans - Greenlane Centre
By Reitmans Canada Ltée/Ltd At Newmarket, Ontario, Canada
Provide an amazing shopping experience that will encourage positive customer connections and loyalty
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Previous sales or customer service experience is an asset.
Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Bilingual Business Support Analyst, Call Centre (Hybrid)
By BMO At Red Deer, Alberta, Canada
Specialized knowledge from education and/or business experience.
Ensures Incident Management Processes are followed.
May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
Maintain solid knowledge within subject matter specialties.
Broader work or accountabilities may be assigned as needed.
Agent(E) De Centre D'appels Bilingue/Bilingual Call Centre
By Numeris At Greater Montreal Metropolitan Area, Canada
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply)
Continuous learning and development via Lessonly, our Learning Management System
Secondary school diploma or General Educational Development (GED)
Strong English communication (written & verbal) and active listening skills
Strong computer skills, multitasking skills and high attention to details
1-2 years of call center, customer service, hospitality or collections experience
Bilingual (French) Credit Analyst - Flexiti Call Centre (Remote)
By Flexiti At Ottawa, Ontario, Canada
Adhere to established departmental escalation procedures, Quality Standard Guidelines, and requirements and controls in relation to PCI compliance standards.
Full benefits eligibility on DAY 1. Includes employer paid health and dental coverage.
Paid, best-in-class, trainer-lead, remote training beginning on your first day.
We’ve reduced our physical corporate office footprint, reflecting our commitment to be remote/hybrid first.
Minimum of 1-2 years Customer Service experience, previous Call Centre experience.
Minimum of 1-2 years of experience in credit card or financial sector.
Merchandise Associate, Reitmans - London North Shopping Centre
By Reitmans Canada Ltée/Ltd At London, Ontario, Canada
Provide an amazing shopping experience that will encourage positive customer connections and loyalty
Previous merchandise, sales or customer service experience is an asset
Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
What we offer (Why work with us):
Testing Centre Invigilator - Casual Part Time/On Call
By Mohawk College At Hamilton, Ontario, Canada
Maintaining an ongoing knowledge of tests administered to ensure efficiencies in testing processes;
Troubleshooting various minor technical problems that occur with software programs and computers in the Testing Centre and in a remote environment;
Possess excellent interpersonal, oral and written communications skills; be self-directed; have the ability to work with minimal supervision.
Knowledge of standard office practices and procedure, and standardized testing tools.
Experience with virtual meeting platforms, such as Zoom and Microsoft Teams.
Ensure the fair and proper conduct in the testing environment that enables a student to perform at their best;
Clinical Associate - Odette Cancer Centre, Division Of Gynaecologic Oncology (2023-5365)
By Sunnybrook At Toronto, Ontario, Canada

Odette Cancer Centre, Division of Gynaecologic Oncology

Professor and Chair, Division of Gynaecologic Oncology, University of Toronto

Call Centre Support Worker
By Trillium Health Partners At Mississauga, Ontario, Canada
Previous experience in a call centre environment is an asset
Extensive experience with communication equipment and processes
Must possess strong communication and interpersonal skills to respond to staff
Superior organizational skills are essential
Ability to manage workload in a fast-paced multi-task environment
Previous experience in a hospital environment an asset
Bilingual (English, French) Business Support Analyst, Call Centre (Hybrid)
By BMO At British Columbia, Canada
Specialized knowledge from education and/or business experience.
Ensures Incident Management Processes are followed.
May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
Maintain solid knowledge within subject matter specialties.
Broader work or accountabilities may be assigned as needed.
Sales Associate (Porsche Centre Winnipeg)
By Go Auto At Winnipeg, Manitoba, Canada
Stellar People Skills - Bring your charm and magnetic personality to the table. No Debbie-downers on our team!
Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path.
Exciting Sales Associate Opportunity - Get Ready to Supercharge Your Career!
Sales Associate - (Mayfair Shopping Centre)
By OAK + FORT At Victoria, British Columbia, Canada
If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
Meet minimum sales requirements based on store volume
Provide exemplary client experience by executing OAK+FORT Sales Culture
Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
Provide industry knowledge through awareness of products and prices in the market
Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
Call Centre Lead Jobs
By Jumbo Interactive Limited At Calgary, Alberta, Canada
Focus on talent management, including career and skills development,
Previous leadership experience in a customer service environment
Ensure incoming calls are answered within acceptable standards.
Bundle incoming mail orders and prepare for Customer Service Team
Ensure Call Centre Operators log in and out for lunch breaks and their shift
Update information on whiteboards in call centre with current 50/50 jackpot totals, staff assignments, and other lottery updates
Sales Associate (Porsche Centre Edmonton)
By Go Auto At Edmonton, Alberta, Canada
Experience is fantastic, but not necessary. If you’re willing to put in the work for your success, so are we
Have stellar people skills and a great personality. There’s no Debbie-downers on our team
Opportunities to grow in your career path with our promote from within culture
Find a career that will change your life
Be as passionate about succeeding as we are about the auto world
Have more energy than 5 XL double-doubles from Timmy’s
Call Centre/Customer Service Supervisor
By Teladoc Health At Sudbury, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Victoria, British Columbia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Ottawa, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Vancouver, British Columbia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Calgary, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills

Are you looking for a job that offers a great work-life balance and the chance to make a difference? Look no further! We are looking for a Call Centre Associate to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Call Centre Associate is a customer service representative who works in a call centre environment. They are responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to handle customer inquiries, complaints, and requests in a professional and efficient manner.

Detailed Job Description:

Call Centre Associates are responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to answer customer inquiries, resolve customer complaints, and provide customer support. They must also be able to process orders, provide product information, and troubleshoot technical issues. They must be able to handle customer inquiries in a professional and efficient manner.

What is Call Centre Associate Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services

What is Call Centre Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services

What is Call Centre Associate Job Knowledge?

• Knowledge of customer service software
• Knowledge of call centre operations
• Knowledge of company products and services
• Knowledge of customer service best practices
• Knowledge of problem-solving techniques

What is Call Centre Associate Job Experience?

• Previous customer service experience
• Previous call centre experience

What is Call Centre Associate Job Responsibilities?

• Answer customer inquiries, resolve customer complaints, and provide customer support
• Process orders, provide product information, and troubleshoot technical issues
• Handle customer inquiries in a professional and efficient manner
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management