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Call Agent Jobs in Alberta

Guest Service Agent Pt/On-Call
By Canalta Group At St Paul, Alberta, Canada
Answering telephones and providing a welcoming experience
Group benefits that include extended health care, long-term disability, life insurance, dental, optical, and prescriptions for full-time positions
Team member discounts at Canalta-managed hotels
Friends & family discounts at Canalta-managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Overnight Call Centre Agent
By Altis Recruitment At Kanata, Ontario, Canada
The clients are looking for individuals with a super star personality and great customer service skills.
- Excellent communication skills in English.
- Problem-solving and attention to detail skills.
- Previous experience with Salesforce and ticketing is also an asset.
Training schedule is Monday - Friday, 8:30am - 5:00pm
Once training is completed schedule will shift to Flexible hours (including overnights at times) Monday - Sunday

Are you looking for a job that offers flexible hours, great pay, and the opportunity to help people? Look no further! We are looking for a Call Agent to join our team and provide exceptional customer service to our clients. You will be responsible for answering incoming calls, responding to customer inquiries, and providing solutions to customer problems. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

Overview A Call Agent is a customer service representative who works in a call center environment. They are responsible for answering incoming calls from customers, providing customer service, and resolving customer inquiries. Detailed Job Description Call Agents are responsible for providing customer service and resolving customer inquiries. They answer incoming calls from customers, provide information about products and services, and troubleshoot customer issues. They also take orders, process payments, and provide technical support. Call Agents must be able to multitask and handle a high volume of calls. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Proficiency in computer applications
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of product and service offerings
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer incoming calls from customers
• Provide information about products and services
• Troubleshoot customer issues
• Take orders and process payments
• Provide technical support
• Follow up with customers to ensure satisfaction