Service Support Officer [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate. Demonstrating respect and knowledge in interactions with the APB/Banker
Adhering to position authorities and bank policies
Accurately processing daily transactions and Service Requests from Salesforce originated by the Private Banking Team and Clients.
Checking/authorizing transactions with approved limits.
Daily completion of the Accounting Support Package as outlined in the ASP at a glance for Sales Support Officers document.
Increase Client Satisfaction And Loyalty Through Service Excellence By
Customer Support Officer Jobs
By Connect2Hampshire At Winchester, Ontario, Canada

Customer Support Officer - Highways (Hampshire County Council)

-22 Months contract with an option for extension or a permanent position.About the role

Customer Support Officer Jobs
By Resource Productivity and Recovery Authority At North York, Ontario, Canada
Other Knowledge, Skills, Abilities or Certifications
Post-secondary education or equivalent work experience
Understanding of baseline financial management considered an asset
· Maintains files and records in line with records management standards and processes
Two to four years’ experience in customer service is required
Regulatory compliance experience is considered an asset
Service Support Officer Jobs
By Scotiabank At Toronto, Ontario, Canada
Accurately processing daily transactions originated by Clients, management or a B/F system;
Thorough knowledge of the Bank’s monitoring and compliance requirements including Anti-Money Laundering requirements through Know Your Client (KYC)
Working knowledge of the roles and responsibilities of other bank service and support functions crossing all delivery channels;
Responding promptly and effectively to requests, concerns and complaints from clients, PB Sales Officers, PB Manager and Manager Client Service;
Ensuring all Business Authentication requirements are adhered to in order to protect the integrity of the Client and Bank information;
Completion of any returns/reporting requirements accurately and submitting to the appropriate authority in a timely manner;
Program Support Officer - Fhsw - Ft Support
By Humber College At Toronto, Ontario, Canada
Excellent time management and multitasking skills
Experience with proof reading communications and a variety of communication platforms
Experience with advising students on courses and programs selection
Experience with supporting curriculum planning, and academic program delivery
Excellent interpersonal skills with an ability to work in a team environment
Excellent verbal and written communications skills
Program Support Officer, Cpl - Ft Support
By Humber College At Toronto, Ontario, Canada
Excellent time management and multitasking skills
Experience with proof reading communications and a variety of communication platforms
Experience with advising students on courses and programs selection
Experience with supporting curriculum planning, and academic program delivery
Excellent interpersonal skills with an ability to work in a team environment
Excellent verbal and written communications skills
Branch Supervision Officer - Toronto Plaza
By Scotiabank At Toronto, Ontario, Canada

Skills, Experiences And Functional Competencies

Manage The Quality And Efficiency Of Branch Operations By

Program Support Officer - Fscs - Ft Support
By Humber College At Toronto, Ontario, Canada
Excellent time management and multitasking skills
Experience with proof reading communications and a variety of communication platforms
Experience with supporting academic program delivery
Excellent interpersonal skills with an ability to work in a team environment
Excellent verbal and written communications skills
Extended health and dental benefits, generous holiday allowance including College closure days

Are you looking for a job that offers a great work-life balance and the opportunity to make a real difference? We are looking for a Branch Support Officer to join our team and help us provide exceptional customer service. You will be responsible for providing administrative and operational support to our branches, ensuring that our customers receive the best service possible. If you have excellent communication and organizational skills, we want to hear from you!

A Branch Support Officer is responsible for providing administrative and operational support to the branch manager and staff. They are responsible for ensuring that the branch runs smoothly and efficiently, and that customer service is of the highest standard. They may also be responsible for providing training and guidance to new staff members. To become a Branch Support Officer, you will need to have a high school diploma or equivalent. You should also have excellent customer service and communication skills, as well as the ability to work independently and as part of a team. Experience in a customer service or administrative role is also beneficial. The skills required for a Branch Support Officer include excellent customer service, communication, and organizational skills. You should also have strong problem-solving and decision-making skills, as well as the ability to multitask and prioritize tasks. The knowledge required for a Branch Support Officer includes an understanding of customer service principles, banking regulations, and operational procedures. You should also have a basic understanding of accounting and financial principles. The responsibilities of a Branch Support Officer include providing administrative and operational support to the branch manager and staff. This includes processing customer transactions, handling customer inquiries, and providing training and guidance to new staff members. The experience required for a Branch Support Officer includes previous customer service or administrative experience. You should also have experience in a banking or financial institution. The qualifications required for a Branch Support Officer include a high school diploma or equivalent. You should also have excellent customer service and communication skills, as well as the ability to work independently and as part of a team. The education required for a Branch Support Officer includes a high school diploma or equivalent. You may also need to complete additional training or certifications, depending on the specific requirements of the position. Tools that can help a Branch Support Officer work better include customer relationship management (CRM) software, banking software, and accounting software. Good tips to help a Branch Support Officer do more effectively include staying organized, staying up to date on banking regulations, and providing excellent customer service.

Common Branch Support Officer interview questions include:

• What experience do you have in customer service and administrative roles?
• How would you handle a difficult customer situation?
• What do you think are the most important qualities of a successful Branch Support Officer?
• What do you think are the biggest challenges of this role?