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Bilingual Customer Care Manager Jobs

Customer Care Team Manager, Canada
By Allurion Technologies At Ottawa, Ontario, Canada
Knowledge of healthcare industry and gastric balloon offer
Flexible and agile towards new information taking, new tasks management, new relationships building
Manage team response to leads/enquiries and ensure the booking of highly qualified appointments with partner clinics
3+ years Sales/Telesales and/or Customer Service Team leadership experience
Advanced and experienced in (tele)sales and consultative selling/service role
Able to lead a team in the delivery of a high-quality end to end customer experience
Customer Care Team Manager, Canada
By Allurion Technologies At Vancouver, British Columbia, Canada
Knowledge of healthcare industry and gastric balloon offer
Flexible and agile towards new information taking, new tasks management, new relationships building
Manage team response to leads/enquiries and ensure the booking of highly qualified appointments with partner clinics
3+ years Sales/Telesales and/or Customer Service Team leadership experience
Advanced and experienced in (tele)sales and consultative selling/service role
Able to lead a team in the delivery of a high-quality end to end customer experience
Customer Care Team Manager, Canada
By Allurion Technologies At Toronto, Ontario, Canada
Knowledge of healthcare industry and gastric balloon offer
Flexible and agile towards new information taking, new tasks management, new relationships building
Manage team response to leads/enquiries and ensure the booking of highly qualified appointments with partner clinics
3+ years Sales/Telesales and/or Customer Service Team leadership experience
Advanced and experienced in (tele)sales and consultative selling/service role
Able to lead a team in the delivery of a high-quality end to end customer experience
Customer Care Manager I - Remote Work
By LumenEx Technologies At Canada
Must demonstrate project management experience in planning and organizing data from various sources into concise, relevant information
Experienced in interfacing with internal and external customers towards effective management of a project or customer expectations
Ability to prioritize with good time management skills
Associates Degree or equivalent education and experience.
Actively manages all service activation elements of customer orders from order entry through service “turn up.”
5+Years related experience or equivalent
Sr. Manager, Customer Care
By McKesson Canada At Mississauga, Ontario, Canada
Manage the team, build strong relationships, and provide ongoing feedback to strengthen the skillset and maximize the customer experience.
Degree or equivalent experience. Typically has 9+ years of professional experience and 1+ years of supervisory and/or management experience.
1 to 3 years’ experience in a leadership role
1 to 3 years’ experience in analyzing data/metrics
Good communication skills and process planning
Proficient with computer skills and Microsoft office tools
Customer Care Manager, Canada
By Allurion Technologies At Ottawa, Ontario, Canada
Experience in consultative telesales (previous experience in working within the Technology industry preferred).
Consumer centric mindset, with the ability to deliver a high-quality end-to-end customer experience.
Advanced communication and organizational skills with high attention to detail.
Additional Benefits and perks dependent on Country of residence
Able to work effectively both as a team and independently.
Empathetic and easy to build relationships of trust with potential patients.
Bilingual Customer Care Specialist
By Direct Focus Marketing Communications At Winnipeg, Manitoba, Canada
Prepare relevant reports for clients and management.
Develop and maintain thorough working knowledge of functions and offerings, ensuring up-to-date and useful information is available when customers ask.
Update content on websites as required using available content management systems.
Meet as needed with your manager to determine work requirements, resource needs, etc.
Are friendly, enthusiastic, and confident—you have excellent interpersonal skills.
Have exceptional written and verbal communication skills.
Bilingual Customer Care Representative
By Laura Canada At Laval, Quebec, Canada
1 year of relevant experience.
Strong verbal and written communication skills in French and English.
Excellent problem-solving and organizational skills.
Answer customers’ enquiries relating to in-store customer issues, product availability, online shopping assistance, shipping issues and tracking, promotions, returns, etc.
Process customers’ orders promptly and efficiently through the phone or by email.
Respond to customers in accordance with internal policies and procedures while respecting established service level agreements (SLAs).
Customer Care Service Manager
By Digreen Homes At Markham, Ontario, Canada
Arrange and manage scheduling for PDI’s and trades
Manage trades and Service Technician/handymen to ensure all deadlines are accurately met
3+ years in a Construction Care Manager role
High level of communication and customer service skills
Point of contact for new construction homeowners
Assist homeowners with their questions, concerns, or service inquiries in accordance with company policies guidelines and The Ontario Building Code
Group Product Manager - Ims And Customer Care (Toronto, On)
By SSENSE At Montreal, Quebec, Canada
Previous experience in Inventory Management system and/or Customer service platforms - either in the e-commerce, Retail or Consulting Industry
Strong stakeholder management skills and ability to lead by influence across functional teams
Experience in cross-functional collaboration with Business, Sales, Finance, Operations, and Technology teams including Data Science, Data Engineer and Developers
Communicate clearly on how each product manager and product contributes to the vision and the role they play
Coach product managers to deepen their product discovery, assess impact and measure at launch
Retain, attract and grow product managers (coach, training) and team
Sales & Customer Care Manager
By Canlan Sports At Winnipeg, Manitoba, Canada

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus ...

(Canada) Project Manager - Customer Care Launch
By PointClickCare At Canada
Experience in program management, project management, product management, consulting, corporate strategy, business operations or strategic planning in a SaaS Company
Manage the project budget, team resources, communications, and project plans
Previous experience with healthcare systems (EHR, EMR, Pharmacy) is a plus
Experience working closely with or directly on Professional services, Customer Success or Customer Support teams.
Experience driving data-driven process improvement
Exceptional presentation, oral, and written communication skills
Customer Care Manager Jobs
By MHB Group Canada At Greater Toronto Area, Canada
On top of a respectful salary and health benefits, this firm provides
Supportive leadership focused on team and creating a great work environment
Voted one of the best employers in Ontario.
What you will get out of it
We thank all applicants in advance, but only those shortlisted will be contacted
Manager, Customer Care Jobs
By Regal Rexnord At Langley, British Columbia, Canada
5+ years of working experience as a Customer Service Manager in a high paced company.
Excellent written and verbal communication skills.
Experience with Salesforce CRM & PowerBI preferred.
Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Establish customer satisfaction goals/KPIs and coordinate with the team to meet them on a steady basis.
Develop effective customer service procedures, policies, and standards to drive efficiency.
Bilingual Customer Care Specialist (French & English Speaker)
By Too Good To Go At Toronto, Ontario, Canada
Experience in Customer Service or Account Management
A first-class and inspiring communicator, who is able to draw on those skills to set the bar high.
Experience working with CRMs like Salesforce, Hubspot or SAP.
Previous experience working in a marketplace, a big platform, or the Food Industry is a bonus.
Inclusive benefits with flexible working hours and generous vacation and wellness policies
Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
Customer Care Manager Jobs
By Bosa Properties At Vancouver, British Columbia, Canada
Oversee home-owner inspections and orientations, offering the best solution to meet customer needs according to company standards;
Five (5) years of experience with deficiency repairs;
Lead an engaged and high performing customer care team that delivers market leading customer support to our homeowners;
Build an inclusive environment that balances challenge and support for the team through coaching, accountability, and development opportunities;
Effectively collaborate and build relationships with our general contractor, development, and construction groups.
Proven ability to lead and motivate an inclusive team focused on results and learning;
Customer Care Manager Jobs
By Boardwalk At Kitchener, Ontario, Canada

Responsibilities Supervise and Direct Site Staff (Landscape, Maintenance, Cleaning, Security and Customer Care Associates) Liaise with H.R. to fill job vacancies Conduct final interviews for ...

Manager, Customer Care Jobs
By Hydro One At Markham, Ontario, Canada
Experienced in building and maintaining effective teams, fostering collaboration and cooperation with internal staff and vendors
Accountable for incorporating best in class processes into program delivery such as: Customer Intelligence, Customer Satisfaction
Develop customer delivery sustainment program objectives and strategies in support of broader corporate financial and customer goals.
Work closely with service providers and Information Technology (IT) staff to facilitate required changes.
Providing leadership to subordinates so that they collaborate competently, and with full commitment with each other in pursuing the goals set:
Translating the Department's goals and objectives into a direction which guides the operation of the business communicating that direction to staff
Remote Bilingual Customer Care Specialist - President's Choice Financial
By ClickJobs.io At Valley, Nova Scotia, Canada

A career with the BPO division of NTT is like no other experience – we have a fast-paced, unique culture that provides abundant opportunities for personal and professional growth. From fun-filled ...