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Banking Customer Service Representative Jobs

Banking Cards Advisor/Bilingual Customer Service Representative
By Aston Carter At Mississauga, Ontario, Canada
• Ability to work independently, proven time management, organizational and problem-solving skills
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
• Educate and assist clients with using client digital capabilities
• Client experience, servicing clients, fulfil immediate need and identify additional opportunities available to the client
• Past experience in a customer service role where you provided a variety of needs-based solutions
• Experience working in a team and metrics-based performance environment
Everyday Banking Representative Jobs
By Aston Carter At Halifax, Nova Scotia, Canada
4. **Problem Resolution:** Effectively identify and resolve customer concerns or discrepancies, ensuring a positive customer experience.
, we are committed to delivering top-notch customer service and financial solutions to meet our clients' needs.
6. **Documentation:** Maintain accurate records of customer interactions, transactions, and inquiries using our internal systems.
7. **Compliance:** Ensure all banking activities adhere to industry regulations and company policies.
3. **Problem-Solving:** Ability to effectively resolve customer issues and provide solutions.
4. **Attention to Detail:** Strong attention to detail and accuracy in managing customer accounts and transactions.
Customer Service Representative (Banking) Remote
By Talentify.io At Canada
Ability to make a difference and provide exceptional customer experiences as a brand ambassador
Access to comprehensive benefits, including medical, dental, and life insurance, as well as wellness activities and support
Identify areas for process improvement to enhance customer experience, sales results, and efficiency
6 months to 1 year of customer service experience
6 months to 1 year experience in a Contact Centre preferred
Excellent communication skills, both written and verbal
Bilingual Banking Representative Jobs
By Aston Carter At Vancouver, British Columbia, Canada
Must Have Experience/Knowledge Of :
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Client experience, servicing clients, fulfil immediate need and identify additional opportunities available to the client
Past experience in a customer service role where you provided a variety of needs based solutions
Experience working in a team and metrics-based performance environment
Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
Customer Fulfillment Ii - Banking Operations
By ATB Financial At Calgary, Alberta, Canada
Participate in process guide management on varied processes within the team.
Working with partners across varied platforms requires excellent communications skills to ensure clear, detailed and effective communication.
Excellent understanding and knowledge of ATB related systems (Ex: CSA, Portal, BOX, SAP, CRM, CMS, GSuite, ServiceNow).
At ATB, we know that as you develop in your career, you gain many transferable skills.
Provide training when processes change and/or new processes are added and/or new team members join the team.
Strong written/verbal communication with the ability to professionally communicate with external partners, team members and business partners across many levels.
Operations Representative - Banking
By Fidelity Canada At Toronto, Ontario, Canada
Cash management experience is an asset
Regular interaction with internal business units and Banks to resolve payment/receipt queries and general Cash Management issues
Post-secondary program or equivalent experience
Minimum of 1 years’ full-time experience in the financial services industry particularly in a Banking role
Strong knowledge of Banking transactions
Good verbal and written communication skills, and ability to communicate well with internal departments, vendors and clients
Customer Service Representative/ Everyday Banking
By Aston Carter At Winnipeg, Manitoba, Canada
2. Previous banking experience and strong knowledge of general banking products considered an asset
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Previous CALL CENTER/ Customer Service experience (bank branch, flight attendant, call center agent etc.)
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
1. Experience working in a team and metrics-based performance environment-40-60 calls/day
Contribute to team results by supporting all colleagues to be successful in meeting client needs

Are you looking for a job that offers great customer service and the opportunity to make a difference? Look no further! We are looking for a Banking Customer Service Representative to join our team and provide excellent customer service to our clients. As a Banking Customer Service Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. If you have a passion for customer service and a desire to help others, this could be the perfect job for you!

What is Banking Customer Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer applications
• Knowledge of banking products and services

What is Banking Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking regulations and procedures
• Ability to maintain confidentiality

What is Banking Customer Service Representative Knowledge?

• Knowledge of banking products and services
• Knowledge of banking regulations and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer applications

What is Banking Customer Service Representative Experience?

• Previous customer service experience
• Previous banking experience

What is Banking Customer Service Representative Responsibilities?

• Provide excellent customer service to clients
• Respond to customer inquiries and resolve customer complaints
• Process customer transactions accurately and efficiently
• Maintain customer records and update customer information
• Follow banking regulations and procedures
• Assist with other banking tasks as needed