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It Application Support Jobs in Quebec

It Application Support Specialist
By Intelcom At Montreal, Quebec, Canada
Good organizational and priority skills and ability to manage multiple tasks simultaneously
Provide expertise and technical knowledge about an application or suite of applications.
Bachelor's degree in information technology, computer science or related field (or relevant experience).
Minimum of 5 years of experience in IT including 2 as an Analyst.
Provide support for daily operations of IT Service Center activities.
Help develop IT Support policies and escalation procedures for the IT Service Center.
It Supervisor - Application Support
By Resolute Forest Products At Montreal, Quebec, Canada
Follow-up on internal audit controls regarding the processes surrounding code and data management;
Implement and monitor systems-level quality assurance management processes
Manage application priorities for different systems in collaboration with business users
Manage budgets and vendors used for applications
Baccalaureate degree in computer science or related discipline or equivalent experience
Minimum of 3-5 years of relevant experience in support and development team leadership
Bilingual It Support Jobs
By Morson Talent (Canada & USA) At Montreal, Quebec, Canada
1 to 3 years of experience in a customer-facing IT Helpdesk position
Knowledge of Windows 10, Office 2016, Active Directory 2012/2016
Bachelor's degree not required, but more focused on hands-on experience with Networking, Troubleshooting, ticketing system.
Provide 2nd level end-user onsite support
Receiving, Updating, Closing Service desk tickets
Imaging and deploying new computers

Are you looking for an exciting opportunity to use your technical skills to help customers solve their problems? We are looking for an experienced Application Support professional to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support to ensure our customers have the best experience possible. If you are passionate about technology and customer service, this is the perfect job for you!

Overview Application Support is a role that involves providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. Detailed Job Description Application Support professionals are responsible for providing technical assistance to users of software applications. This includes troubleshooting, diagnosing, and resolving software issues, as well as providing guidance and support to users. They must have a strong understanding of the software applications they are supporting, as well as the ability to communicate effectively with users. They must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of software applications and operating systems
• Excellent troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
Job Knowledge
• Knowledge of software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of database systems and software development
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Experience with software applications and operating systems
• Experience providing technical assistance and customer service
• Experience troubleshooting and resolving software issues
Job Responsibilities
• Troubleshoot and resolve software issues
• Provide technical assistance and customer service
• Monitor software performance and identify areas for improvement
• Update and maintain software applications
• Provide guidance and support to users