Account Support Officer Jobs

Participate in preparing and reviewing summaries of estate assets and liabilities

3 to 5 years of professional experience in estate and trust taxation

Excellent written, verbal, and electronic communication skills in English

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Prepare and review estate income tax returns (T-1D, T-3)

Act as income tax resource person for clients and internal partners

Knowledge of Xerox office offerings and Xerox Managed Print Services (MPS) tool suite an asset

Manage various internal processes required to service and deliver Xerox’s capabilities to the clients so that it is seamless

Operational Excellence, management and continuous Improvement

Strong customer service and interpersonal skills, ability to function well in a team environment

Strong communication skills - verbal and written fluency in English and French, confident and comfortable presenting to clients

Good organizational skills; and ability to multi-task

Proven Organizational and time management skills

Distribute tasks and conducts workflow management as dictated by departmental volumes and activity

Set up, advance and administer new loan business, process related financial transactions for Personal Lenders and Account Managers

Resolve conflicts where possible or refer to Business and Specialized Lending Manager

Maintain accurate records to meet both compliance and audit requirements

Meet and exceed defined service levels agreements and engage Manager if SLA’s are not met

Event Planning/Project Management – demonstrated experience coordinating workshops, events and managing projects

Organizes and stores key documentation under direction of Manager including staff contracts, time sheets, receipts and expenses, software license agreements, etc.

Monitors student hours to ensure alignment with budget allowances and reporting to Manager, where there are discrepancies.

Assisting the Manager in determining staffing levels and distribution of peer leaders across faculty, courses, campuses, or service areas.

Peer-to-Peer & Student Leadership Administration – a demonstrated working knowledge of student leadership administration theories, approaches and best practices

Strong organization and multi-tasking skills

Other Knowledge, Skills, Abilities or Certifications

Post-secondary education or equivalent work experience

Understanding of baseline financial management considered an asset

· Maintains files and records in line with records management standards and processes

Two to four years’ experience in customer service is required

Regulatory compliance experience is considered an asset

Accurately processing daily transactions originated by Clients, management or a B/F system;

Thorough knowledge of the Bank’s monitoring and compliance requirements including Anti-Money Laundering requirements through Know Your Client (KYC)

Working knowledge of the roles and responsibilities of other bank service and support functions crossing all delivery channels;

Responding promptly and effectively to requests, concerns and complaints from clients, PB Sales Officers, PB Manager and Manager Client Service;

Ensuring all Business Authentication requirements are adhered to in order to protect the integrity of the Client and Bank information;

Completion of any returns/reporting requirements accurately and submitting to the appropriate authority in a timely manner;

Excellent time management and multitasking skills

Experience with proof reading communications and a variety of communication platforms

Experience with advising students on courses and programs selection

Experience with supporting curriculum planning, and academic program delivery

Excellent interpersonal skills with an ability to work in a team environment

Excellent verbal and written communications skills

Excellent time management and multitasking skills

Experience with proof reading communications and a variety of communication platforms

Experience with advising students on courses and programs selection

Experience with supporting curriculum planning, and academic program delivery

Excellent interpersonal skills with an ability to work in a team environment

Excellent verbal and written communications skills

Must have experience of working with young people, establishing successful relationships with them and experience of enforcing behaviour management.

Professional support from our team of experience consultants

Must have GCSE Grade C or above in English and Mathematics and be educated to A-level standard (or equivalent)

Opportunities to progress your career

Ongoing career advice from a dedicated consultant

Free face to face CPD courses

Experience in scheduling and task management

Qualifications in an Aerospace discipline

Competitive salary scale dependent on experience

Plan the execution of repair jobs based on customer priority, resource availability and access to the aircraft assembly line

Point of Contact with customer for on-site scheduling

Intensively liaise with customer in daily meetings

Excellent time management and multitasking skills

Experience with proof reading communications and a variety of communication platforms

Experience with supporting academic program delivery

Excellent interpersonal skills with an ability to work in a team environment

Excellent verbal and written communications skills

Extended health and dental benefits, generous holiday allowance including College closure days