Account Manager For Ecommerce Marketing Agency Jobs

Support and identify training needs and communicate such requirements to their manager

Lead by example to ensure we deliver consistently great customer experiences at every touch point.

Ensure compliance with all policies to meet or exceed regulatory standards and deliver the desired customer service experience

Manage and contribute towards change within the operational environment

Minimum 5 years experience in the airline/aviation industry

Passionate about customer service and must have relevant work experience

Remote Work: Work remotely for the remaining two days a week, utilizing monday.com for team communication and project management.

Subscription Box Management: Oversee the end-to-end operations of our subscription box service.

Utilize extensive Shopify knowledge to enhance user experience and optimize product pages for ecommerce success.

Budget Management and monthly reporting on set KPIs

Extensive knowledge and hands-on experience with Shopify platform and its various features.

Manage META ads campaigns to attract and convert new customers, optimizing ad spend.

Proven experience in project management, preferably in the merchant processing and e-com industry

Strong organizational and time management skills

Excellent problem-solving and analytical abilities

Effective communication and interpersonal skills

Manage and provide leadership to a small team

Responsibilities (but are not limited to):

Strong time management skills with minimal need for oversight

Excellent writing and editing skills; experience translating technical and sensitive or confidential information for various audiences

Collaborate with clients to determine staffing needs and offer solutions

Recruitment Agency experience in Healthcare (asset)

3+ years of business development experience in Hospitals, Healthcare, senior living space (preferred)

Experience in B2B cold-calling, prospecting and lead generation "Hunter" mentality

Proven experience in project management, preferably in the merchant processing and e-com industry

Strong organizational and time management skills

Excellent problem-solving and analytical abilities

Effective communication and interpersonal skills

Manage and provide leadership to a small team

Responsibilities (but are not limited to):

Work with a fully remote team

Completely remote and flexible schedule

Collaborate with clients and internal teams to gather campaign requirements, provide strategic insights, and deliver regular performance reports.

Proven experience in managing Taboola and/or Outbrain campaigns, including campaign setup, optimization, and performance analysis.

In-depth knowledge of native advertising platforms, including Taboola and/or Outbrain, with a track record of driving successful outcomes.

Strong copywriting and content creation skills for native ads, with a focus on engaging and converting target audiences.

Proactively manage your clients and anticipate issues and develop solution-focused recommendations

Experience working in a fast-paced environment managing multiple clients

University or College diploma in a related field with 2+ years experience

Experience with eCommerce and B2B clients is ideal

Comprehensive knowledge of Paid Search, Display, and Remarketing is preferred

Intermediate to advance knowledge of SEO, Social and Marketing Automation is an asset

Prior experience in client account management

Strong organizational and time management skills

Support the team in project management and ensure timely deliverables

Proficient in project management tools and software

Work with a fully remote team

Completely remote and flexible schedule

Work with a fully remote team

Completely remote and flexible schedule

Set up and manage email and SMS automation workflows to optimize customer journeys and maximize results.

Proven experience as an Email/SMS Strategist, preferably in an agency setting.

In-depth knowledge of email marketing platforms (e.g., MailChimp, Klaviyo) and SMS marketing platforms (e.g., Twilio, ActiveCampaign).

Excellent copywriting and communication skills with a keen eye for detail.

Tactical management of social media accounts and editorial calendars

Community Management to organically grow client’s online communities, answer and reply to direct messages, comments, and reviews.

Strong knowledge of social media with experience working with diverse platforms and scheduling tools

Demonstrates excellent time management and attention to detail

Strong graphic design skills and familiarity with design tools (Figma, Adobe, Canva)

Excellent copywriting and communication skills in both French and English

Previous experience in account management, preferably within an e-commerce or digital marketing agency

Work with a fully remote team

Completely remote and flexible schedule

Ensure timely delivery of projects and manage client expectations

Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and internal teams

Strong analytical and problem-solving abilities, with a data-driven mindset