Voice Tester Jobs

About TCS

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

Skills Required:

• Experience with testing call center systems (voice and DTMF)

• Experience with testing Conversational AI solutions using automated testing tools such as Cyara

• Experience with SQL

• Experience with Google Cloud or AWS

• Experience with test automation and Test-Driven Development (TDD)

• Good to have past working knowledge on Cyara desirable

• Strong team player with excellent written and verbal communication skills

Roles & Responsibilities:

• Learn quickly, promote a positive team environment, and exceed expectations with minimal supervision

• Flexible and able to quickly adapt to changing priorities

• Manage time efficiently and deliver with accuracy

• Reporting and analysis with Microsoft Excel

• Good knowledge of Microsoft Office Suite

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a two-week period. We invite you to continue to apply for other opportunities that match your profile.