Network and Voice Specialist Jobs

2.5+ years of hands-on experience and expert knowledge of LAN/WAN systems, networks and applications.

•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

•Manages the purchase, installation, and support of unified communications infrastructure equipment and applications.

1.8+ years of Network Analyst industry experience

3.8+ years of experience with Unified Communication systems i.e. Oracle, Cisco required

4.5+ years of experience with Telephony Vendor systems and processes

Knowledge of Software-Defined Network (SDWAN), preferably Silver Peak is a plus.

Hands on experience with VoIP solutions (Cisco, Microsoft, poly com, contact center, voicemail, SIP, etc …)

Palo Alto firewalls, F5 load balancers and catalyst full stack knowledge is a plus.

Experience with Azure or PaaS, IaaS, SaaS is required.

You Will Be Responsible For

• Experience with testing call center systems (voice and DTMF)

• Experience with testing Conversational AI solutions using automated testing tools such as Cyara

• Experience with Google Cloud or AWS

• Experience with test automation and Test-Driven Development (TDD)

• Good to have past working knowledge on Cyara desirable

• Strong team player with excellent written and verbal communication skills

Excellent interpersonal and communication skills with management and transversal functions

Capital Markets, Risk Management or Compliance experience a plus

1-7 years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful

Project management experience a plus

Assist in preparing management information and reporting regarding surveillance and monitoring activities

Developing systems capabilities and customizing new systems to meet firm expectations