Network Analyst (Voice Communications)
By CorGTA Inc. At Toronto, Ontario, Canada
2.5+ years of hands-on experience and expert knowledge of LAN/WAN systems, networks and applications.
•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•Manages the purchase, installation, and support of unified communications infrastructure equipment and applications.
1.8+ years of Network Analyst industry experience
3.8+ years of experience with Unified Communication systems i.e. Oracle, Cisco required
4.5+ years of experience with Telephony Vendor systems and processes
Voice Infra Analyst Jobs
By Themesoft Inc. At Brampton, Ontario, Canada
• Corporate Telephony - Cisco Call Manager, Cisco Unity Voicemail, Voice Gateways,
• Experience in managing Ring Central Cloud Communication Platform or any similar platforms
•Ring Central – Cloud communication Platform
• Cisco Unified Communications/Voice Conferencing/Webex.
• Genesys Cloud CX technology, Call Recording, Voice conferencing and collaboration
Waste Collector Jobs
By PeopleReady At Calgary, Alberta, Canada
Knowledge of standardized work routines used for manual tasks and operation of collection vehicles in solid waste operations.
Deep knowledge of work routines and procedures in collecting solid waste materials for disposal, reuse, and recycling.
As a PeopleReady Associate You'll Benefit From
The freedom to work where you want, when you want and as often as you want.
Next-day pay* for many of our open positions.
The ability to choose long-term positions for steady work or short-term positions if you just want some extra cash.
Voice Teacher Jobs
By Wandering Minstrel Music School At Mississauga, Ontario, Canada
Your responsibilities will include but are not limited to:
·Have the flexibility to manage your schedule
·Two (2) or more years of teaching experience (preferred)
·Familiar with Royal Conservatory or Conservatory Canada exam requirements
·Competent piano skills (Grade 6 RCM or equivalent preferred)
·Teach students to sing, read and interpret music
Voice Over Artist Jobs
By Truelancer.com At Canada
Collaborate closely with clients and project stakeholders to understand voiceover requirements and deliver exceptional results.
Proven experience as a Voice Over Artist with a strong portfolio showcasing diverse voiceover projects.
Exceptional vocal skills and ability to adapt to different styles, tones, and characters.
Strong communication and collaboration skills to work effectively with clients and project teams.
Provide captivating and professional voice overs for a wide range of projects, including commercials, narrations, audio books, etc.
Adapt your voice to suit different styles, tones, and characters as required by each project.
Collector Jobs
By TPH Legal Services At Markham, Ontario, Canada

The duties of a Collections Agent include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for ...

Manager, Voice Of The Client
By Wealthsimple At Toronto, Ontario, Canada
Manage and optimize the Net Promoters Score survey
Train and enable teams to do their own research through onboarding, education and providing ongoing support
Has 5+ years experience in customer insights, voice of the customer, analytics or consumer research
Optimizing and scaling the process of doing qualitative research with clients on a regular basis
Monthly org-wide Voice of the Client newsletter
Sharing insights at bi-weekly All-Hands meetings
Early Stage Collector Jobs
By Meridian OneCap Credit Corp. At Toronto, Ontario, Canada
Completion of a post-secondary education program in finance would be an asset.
Manage the collections email queue and ensure that customer requests are handled within established SLAs.
Manage and follow up on collections email queue.
Collaborate on initiatives related to positive customer experience and engagement as required.
Minimum two to five (2-5) years’ experience in Collections or Customer Service, ideally in a retail or financial services industry.
Highly developed problem solving and negotiating skills.
Voice Of Guest Program Manager
By Sonder Inc. At Montreal, Quebec, Canada
Develop a deep understanding of the Sonder guests' end-to-end experience by gathering, analyzing, and mapping structured and unstructured data
Effectively measure the impact of guest experience on business and operational KPIs
Manage Sonder's customer feedback program and continuously improve the program to unlock better insights and business outcomes
Stay abreast of the latest customer experience industry and research trends to develop advanced methods for driving insights and experience improvements
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Mesurer efficacement l'impact de l'expérience des clients sur les KPI commerciaux et opérationnels.
Voice Tester Jobs
By Tata Consultancy Services At Kitchener, Ontario, Canada
• Experience with testing call center systems (voice and DTMF)
• Experience with testing Conversational AI solutions using automated testing tools such as Cyara
• Experience with Google Cloud or AWS
• Experience with test automation and Test-Driven Development (TDD)
• Good to have past working knowledge on Cyara desirable
• Strong team player with excellent written and verbal communication skills
Microsoft Teams Voice Consultant
By Softlanding Solutions Inc. At Canada
Research and assessment of the impact of new tools, techniques for the management of Communication and Collaboration infrastructure delivery
Key contributor and subject matter expert on Unified Communication infrastructure management
Lead proof-of-concepts to demonstrate new Enterprise Communication and Collaboration offerings.
Continuous self-improvement by proactively expanding knowledge of industry trends, vendor roadmaps and applying that knowledge
Implementation of M365, Cloud-based voice and supporting technologies
Designing applicable training and support for administrators and/or advanced technical documentation for support purposes
Waste Collector Jobs
By PeopleReady At Durham, Ontario, Canada
The freedom to work where you want, when you want and as often as you want.
Next-day pay* for many of our open positions.
The ability to choose long-term positions for steady work or short-term positions if you just want some extra cash.
Loading household waste, recyclables and yard waste into truck
Ability to lift 50 pounds
Willing to work more than a standard 8 hour shift
Part-Time Academic (Thea 3812.03 Voice & Speech 3B) - Winter 2024
By Dalhousie University At Halifax, Nova Scotia, Canada
Teaching experience at the post-secondary level, with evidence of effective teaching
Professional experience as an actor and/or coach; and
Job Summary & Key Responsibilities
teaching experience at the post-secondary level, with evidence of effective teaching
professional experience as an actor and/or coach; and
MA, MFA , or equivalent;
Communications Clerk B - Voice Services
By Nova Scotia Health Authority At Dartmouth, Nova Scotia, Canada
Grade XII and one year previous related experience required
Computer skills including proficiency in Microsoft Word and Excel
Previous experience in health care/emergency or related field is an asset
Demonstrated effective communication and interpersonal skills
Knowledge of medical terminology an asset
Must have accreditation or must commit to a three-month training period and pass the required test to become accredited
Data Collector Jobs
By University of Alberta At Edmonton, Alberta, Canada
Detail oriented with strong problem-solving and time-management skills.
Undergraduate degree in a health or social sciences-related discipline preferred; equivalent combinations of education and experience will be considered.
Experience working remotely using a variety of communication tools and video conferencing solutions is an asset.
Experience in conducting structured interviews (virtually or in-person).
Experience in a research setting, working with confidential data and working with health professionals’ preferred .
Experience in a long-term care environment or other health care setting is an asset.
Voice Communication Surveyors #: 23-08802
By TalentBurst, an Inc 5000 company At Montreal, Quebec, Canada
Excellent interpersonal and communication skills with management and transversal functions
Capital Markets, Risk Management or Compliance experience a plus
1-7 years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful
Project management experience a plus
Assist in preparing management information and reporting regarding surveillance and monitoring activities
Developing systems capabilities and customizing new systems to meet firm expectations
Voice Of Customer Analyst
By Browns Shoes Inc. At Greater Montreal Metropolitan Area, Canada
Present findings and recommendations to senior management in a clear and concise manner.
Strong quantitative and qualitative research skills, with experience in survey design, focus groups, interviews, and other research methodologies.
Perform all duties relating to managing the day-to-day experience with the VoC measurement vendor (surveying, replying, analyzing)
Create and maintain a knowledge repository of customer insights, research findings, and industry trends to inform decision-making across the organization.
3-5 years of experience in a customer-focused role analyzing customer data.
Experience with customer satisfaction metrics such as NPS, as well as customer lifetime value (LTV) and loyalty programs.
Voice Of Customer Program Lead
By ICBC (Insurance Corporation of British Columbia) At North Vancouver, British Columbia, Canada
•Proven ability to translate data into clear and concise insights and recommendations for senior management
•Knowledge of data extraction, exploration/visualization, analytical, and reporting tools
•Experience working in a large, complex business environment with various stakeholders and business partners
•Experience with analytical software and reporting tools used at ICBC (SAS, Tableau, SPSS, Qualtrics)
•Competitive Salary & Benefits: We are committed to providing industry competitive salary and benefits.
Voice Of Customer Program Lead
Manager, Process Management - Voice
By Capital One At Toronto, Ontario, Canada
Exhibit strong people management skills; foster an inclusive culture that enables the team to elevate each other
Maintain knowledge of regulatory requirements and operational procedures, and ensure documentation is relevant and updated
Proactively identify and mitigate risk through implementing resilient processes and using quality management tools
Lead large strategic initiatives and overall business management activities for Voice processes
Lead large strategic initiatives and overall business management activities for the Voice space
At least 5 year experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
Residential Collector (Hybrid Opportunity)
By Irving Oil At Saint John, New Brunswick, Canada
Excellent time management skills with the ability to work towards fixed deadlines.
Post-secondary education in Business Administration, Accounting, or Finance.
Flexible benefits, including a Health Spending Account
Hybrid Work Opportunity – flexible work model that supports a blend of in-office and remote
Manage customer repayment plans and accept/process payments.
Identify and manage risk within collection portfolio.