Veterinary Receptionist - Overnight - Calgary Animal Referral & Emergency Centre (Care)

Veterinary Receptionist - Overnight position

Calgary, AB

Calgary Animal Referral & Emergency Centre (CARE) is welcoming full time OVERNIGHT Veterinary Receptionist who is an exceptional organized multi-tasker and enthusiastic self-motivated individual. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team! Shifts would be a rotation of weekdays and weekends. Likely 9pm-7am but on occasion the rotation could move to 4pm-2am.

For more information or to apply please email [email protected] or apply online.

Responsibilities:

The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.

Qualification:

The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:

• Initiative in carrying out assignments independently
• Exceptional client service skills
• Prior knowledge/or ability to learn medical terminology
• Empathetic, nurturing and positive attitude
• Prior experience in customer service and administrative duties
• Skilled in prioritizing needs, open to change and adaptable
• Must be flexible with rotation overnight schedule
• Attention to detail with above average time management skills
• Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• RRSP Employer 5 % Match Program – saving for your future just got easier!
• Referral Bonus Rewards
• Annual uniform allowance
• Generous personal pet care discounts
• Exceptional career development: there is room to grow here!
• Extensive online anytime-anywhere access to journals and textbooks
• And extra perks like shopping discounts and cool wellness apps!
• Competitive wages and benefits!
• Employee Assistance Program
• A caring culture of Wellness and Appreciation!
• Opportunities to give back to your community through VCA initiatives

VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.