Underwriting Assistant - Individual

Job ID: 7017
Working Business Language: English
At Wawanesa, we’re proud to offer a flexible hybrid work environment where our employees may have the flexibility to work from the office, hybrid or remote. You may work from any of the following locations: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador, and Yukon.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada’s largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Working under general supervision, this role supports Wawanesa’s success by providing superior customer service on Company’s new business. This role is responsible for ensuring life insurance applications are issued in a timely manner, providing administrative assistance to underwriters, and providing support and updates to brokers on their new business.
Job Responsibilities

• Provide mentorship and training to new hires as required
• Review and set up new applications for underwriters’ review and order and follow up on underwriting requirements
• Follow compliance regulations by obtaining the necessary requirements
• Ensure new life applications are processed in a timely manner, with attention to detail
• Perform other duties as assigned
• Act as a liaison between the underwriter and the broker
• Investigate inconsistencies and missing information
• Provide exceptional customer service to brokers on their new business applications

Qualifications

• Good time management and organization skills with the ability to establish priorities and meet Company service standards, with the ability to handle a fluctuating workload.
• Willingness to enroll in, actively working towards or completion of LOMA 280 and 290 is an asset.
• Strong attention to detail with the ability to review information carefully and to completion.
• One to two years' experience in an administrative or customer service capacity in an office environment is required
• Demonstrated adherence to strict confidentiality and privacy of information policies
• Ability to work independently and in a team environment
• Strong computer skills and knowledge of the Microsoft Office suite is required, JIRA software experience would be an asset
• Good communication skills, both written and oral, with the ability to communicate at the right level for the audience, including telephone skills.
• Comfortable working under pressure and handling stressful situations in a professional manner
• Ability to contribute to a positive and collaborative work atmosphere

Wawanesa is proud to be one of Manitoba's Top Employers for 2023 recognizing that we are an exceptional place to work!
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [email protected].
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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