Transitional Case Manager, Case Management

Transitional Case Manager, Queens Ave.

Full-Time, Permanent

London, Ontario

• Application Deadline: August 24, 2023 -

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Our Case Management Program embodies this belief by supporting individuals experiencing mental illness or addictions to live as independently as possible, while working collaboratively with a Transitional Case Manager to build their support systems. As a Transitional Case Manager, you’ll also focus on assisting clients with connecting to their community and teaching life skills to help them to achieve their recovery goals.

The successful candidate must have a Police Vulnerable Sector Check (PVSC) that was completed within the last six months. For candidates who require a request letter in order to apply for a police check, request letters will be provided for candidates that move forward from the interview stage of the recruitment process.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• The above are initial rates; with grid increases as per policy
• What you'll be making - $22.33 to $25.71 per hour (Practicing Professional Grid)
• Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy -
• When you'll work - 70 hours over two-week period, Monday to Friday 8:30am – 4:30pm. These hours may vary on occasion.
• What your benefits will be - After a 90-day waiting period, will be eligible for extended health care benefits.
• Your pension plan –Immediate enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

PSLRTA Notice - This posting characterizes this position as currently non-union. However, please be aware that the organization on September 29, 2022, a vote was held as a result of an application by the Organization under the Public Sector Labour Relations Transition Act. The result was that employees voted to award OPSEU bargaining rights for all employees. Until such time as a new collective agreement is finalized, current terms and conditions of employment and existing, applicable collective agreements, if any, will remain in force and effect.

HOW YOU WILL BE MAKING A DIFFERENCE:

• Motivate clients to learn new skills and behaviours
• Assist clients to identify and connect with personal/natural supports
• Participate in public education and advocacy
• Provide needed information and education about mental health, coping skills, services, resources, self-help and consumer initiatives/supports
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Help clients to work towards their vision of a positive personal future
• Assist with short-term crisis management by providing an urgent/emergent response to clients in need of case management supports
• Determine the impact of psychiatric symptoms on functioning
• Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
• Assist clients to explore options and consequences of different choices
• Build on each client's personal strengths, abilities and resources
• Encourage and facilitate personal growth and development towards rehabilitation and recovery
• Have knowledge of range of crisis prevention and intervention approaches including: crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies, crisis services and hospital services
• Assist in building positive working relationships across the service system
• Meet with clients regularly to work on specific goals until other permanent supports are in place
• In collaboration with clients, conduct a variety of assessments (skills, functional ability, needs, barriers, etc.)
• Work in partnership with clients in all aspects of planning
• Provide individual skill teaching and/or support clients to obtain the necessary skills training from other sources

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Valid driver’s license and access to a vehicle to carry out job duties
• Current clear Police Vulnerable Sector Check (PVSC)
• Ability to attend work regularly
• Adequate vehicle insurance to carry out job duties
• Diploma or degree in a health, social service or a related discipline (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)

We prefer the following qualifications:

• Experience working with individuals with a serious mental illness and/or addiction
• Basic computer skills
• Excellent knowledge of community resources in the Thames Valley region
• Knowledge of serious mental illness and/or addiction and its impact on individuals
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
• Current First Aid/CPR

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by - August 24, 2023:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact

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