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Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
Real Chemistry is looking for a Director, Medical Writing & Editoialr to join our growing team!
conversationHEALTH, part of Real Chemistry, leverages SaaS products and consulting in the mission of transforming healthcare from what it is to what it should be. In powering millions of AI conversations, we are helping pharmaceutical and biotech companies reimagine how they engage healthcare Practitioners, patients, and consumers. conversationHEALTH was built to drive engagement, help educate, and support health stakeholders, all of which are critical to ensuring successful health outcomes. Our clients are all Top 30 Pharmaceutical and Biotech companies, and our work is targeted to supporting Enterprise customers globally.
As an integral member of conversationHEALTH, the Director is responsible for managing a team of editors and guiding content strategy aimed at healthcare professionals and consumers across different channels, including text and voice (e.g., IVR and voice in browser).
The Director ensures the editorial integrity of pieces developed and produced by conversationHealth. The primary function of this role is to assess the grammatical and content accuracy, and that they comply with AMA or other defined style. This individual contributes the fullest extent of their knowledge and understanding toward maintaining the highest levels of quality control.
This role can be remote in the Toronto area.
What You’ll Do

• 7) Support the creation of business requirements documents
• 1) Edit the initial round of jobs for all assigned accounts for content as well as for AMA style, client style, rules and regulations (FDA, ABPI, PAAB), grammar, spelling, consistency within the piece and among related pieces within a campaign
• 3) Prepare submission documents and ensuring the quality of format and visual quality of layout
• Promote a collaborative approach among team members by taking the initiative in establishing and maintaining the flow of communications.
• Approve and ensuring accurate tracking of time spent on each job and entering in time-tracking system.
• 8) Assist as a training resource for newer employees
• 4) Prepare and submit content for regulatory reviews (PAAB, MLR, etc.)
• 6) Create and maintain comprehensive content style guides for all assigned accounts
• 2) Fact-check as necessary (must have the ability to understand scientific and medical data to ensure copy accurately represents the source from which it was taken)
• Hire, train and manage a team of editors while supporting them on the following:
• Deliver the highest quality, regulatory compliant, conversational AI experiences while working with, though are not limited to, conversation designers, conversation writers, and UI & UX designers.
• Deliver the highest quality, regulatory compliant, conversational AI experiences while working with, though are not limited to, conversation designers, conversation writers, and UI & UX designers.
• 5) Perform all editorial reviews (i.e., initial full-edit through release), including copy edits, fact-checks, and check changes at designated times in the job life cycle
• Attend internal and external kickoff meetings for all assigned accounts, aiding with the development of timelines when appropriate and liaising with client regarding all editorial matters.
• Keep the reporting manager, VP, Medical Strategy & CUX, abreast of workload/workflow and status of assigned accounts as needed.

This Position Is a Perfect Fit For You If

• You are proactive, driven and resourceful with strong prioritization skills and a desire to dive into the data.
• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What You Should Have

• Bachelor’s degree in Life Sciences is required, graduate degree is preferred.
• Skilled in editing digitally using software such as ProofHQ/Workfront, Adobe Acrobat Pro markup tools, and track changes in Microsoft Word.
• Ability to ensure scientific accuracy by fact-checking all relevant copy.
• Ability to work under pressure and prioritize tasks.
• Mastery of English grammar, syntax, spelling and writing/mechanics.
• Proficient in AMA style and rules and content regulations for scientific and marketing communications (FDA, PAAB, ABPI).
• Excellent organizational, analytical, and interpersonal communication skills.
• Excellent attention to detail.
• Experience with submission systems (ex. Veeva Vault).
• 5+ years of experience in medical editing preferred, or relevant experience in pharmaceutical advertising, medical publishing, or medical communication.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Austin, Washington D.C., San Francisco, and London – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including subsidized medical, dental, and vision insurance, flexible PTO and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.