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Technician, Service\Technicien(Ne) De Service

Company

Samuel, Son & Co.
Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Mining
Expires 2023-10-21
Posted at 8 months ago
Job Description

Job Responsibilities:
  • Responsible for continuous growth as a representative of Samuel PSG.
  • Good intercompany and customer relationships
  • Maintain company vehicle, ensuring cleanliness and compliance with recommended schedules.
  • Professional attire and behavior in representing SPSG
  • Manage travel schedule to minimize company costs.
  • To participate in Lean initiatives as assigned.
  • To, at times, work with Sales and/or on teams concerning commercial projects, demonstrations, trials, and other market related task as assigned by supervision.
  • To participate/assist in training initiatives throughout the department.
  • Maintain and follow paperwork and reporting guidelines.
  • Other as assigned by Management
  • To hold responsibilities and be accountable for assigned field projects.
  • Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG
  • Active in the advancement of products/Service marketed by SPSG
  • To travel to and work remotely in customer and SPSG locations, including requirements in USA, Canada, and abroad.
Skills / Experience / Education Requirements:
  • Demonstrated ability to provide good communication both verbal and written as required.
  • Minimum Associates Degree in related Engineering field and/or technical school equivalent. Other training and experience considered in certain situations.
  • A minimum of 1 years’ experience as a Field Service Technician or adequate experience.
  • Level I completion of the incentivized advancement program as applicable.
  • Demonstrated ability to be detail oriented and reliable to maintain customer equipment.
  • A minimum of 1 years’ experience on equipment marketed by Samuel PSG.
  • Favorable Performance evaluation history.
  • Some Experience in automated controls as pertaining to Strapping equipment manufactured and/or marketed by SPSG.
  • Demonstrated ability to be a Self-motivated individual that can work well with others or with little to no direct supervision.
  • Maintain a continued willingness to learn and participate in departmental initiatives.
  • Favorable completion of Level I training and advancement requirements as set forth by management or experience approval certification by Manager.
  • Abilities in interpreting, and troubleshooting blueprints, electrical, pneumatic/hydraulic schematics.
  • Demonstrated ability and willingness to make acceptable judgment calls and decisions.
  • Strong communication skills in both French and English.
  • Demonstrated ability to handle stressful and challenging situations.
Working Conditions/Physical Requirements:
  • Overnight travel expectation is 25% to 50%.
  • Requires availability for travel on short notice.
  • May require working weekends, holidays, and overtime as needed.
  • Must be able to work safely around automated equipment with little to no supervision while following all company and customer safety policies.
  • Must be able to work in varies work conditions such as extreme temperatures, hot and cold environments