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Technician - Parq Casino (Bclc)
Company | BCJobs |
Address | Vancouver, British Columbia, Canada |
Employment type | TEMPORARY |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-10-02 |
Posted at | 7 months ago |
Technician - Parq Casino
Education and Experience
This opportunity will remain open until a qualified candidate pool has been established.
Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.
Value
- Collaborates with peers to proactively and reactively resolve both technical and player issues;
- Conducts varied and moderately complex technical work related to repairs and maintenance of all casino gaming equipment;
- Develops and maintains working relationships with various internal and external stakeholders including the player/public, vendors/suppliers, Casino Operators and regulatory bodies;
- Completes regular training courses provided by BCLC;
- Assists in customer service and dispute resolution; Contributes to projects to enhance the player experience as a part of a team or individually is expected;
- Take an active role in professional development provided and focuses on continuous improvement.
Education and Experience
- Recognized technical degree or diploma in electronics or technology support;
- An equivalent combination of education and/or experience will be considered;
- Previous customer service experience is preferred.
- 3 to 4 years previous technical (hardware) experience or a related background is preferred;
- Excellent problem solving, troubleshooting, and analytical thinking/innovation;
- Excellent written and verbal communication skills;
- Ability to be effective working as a part of a team and individually;
- Ability to compile and analyse information and make informed decisions;
- Strong computer skills - MS office suite.
- Develop a thorough knowledge of the gaming systems and modules, the communications rack and its functionality
- Develop an understanding of Casino operation and associated repairs;
- Organizational skills that include attention to detail;
- Ability to comprehend and apply internal control concepts, verifications and procedural review requirements;
- Develop an understanding of Casino Standards, Policies and Procedures;
- Ability to deal with sensitive matters with integrity and a degree of diplomacy, tact and confidentiality;
- Ability to work flexible hours (shift work);
- Ability to work at multiple locations within a set region;
- Ability to lift 25kg is required.
- Relocation assistance is available for successful job candidates.
- To build a rich diverse workforce representing the communities which we serve, we welcome applications from people of all colours and cultures, persons with diverse abilities, and members of the 2SLGBTQIA+ community.
- If you are in need of accommodation or special assistance at any step of your application, please send an email with your request to [email protected].
- For over more than a decade, we have been recognized as one of BC's Top Employers - and we are constantly seeking ways to improve our employee and player experience. To learn more about BCLC, please visit: https://corporate.bclc.com/careers/overview.html
- BCLC values work life balance and offers remote work options for its employees.
This opportunity will remain open until a qualified candidate pool has been established.
Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.
Value
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