Talent Acquisition Program Manager

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Job Summary
Reporting to the VP of Talent Management, you will be responsible for leading all programs under the Talent Acquisition function. The three primary programs that you would have ownership for are: Campus & New Grad Programs, Employer Branding & Event Management, and Recruitment Diversity strategy. Additional ad hoc program/project support will be required based on talent acquisition strategies and initiatives.
Campus & New Grad Programs

• Organize and execute on campus recruiting activities: employer presentations, career fairs, exclusive / invite only events, on campus or on-site interviews, guest lectures, etc.
• Track and report on Co-op candidate pipelines, filled rates, and quality of hire trends by school, hiring manager, job title, etc. to support ongoing planning and prioritization for investments and partnerships.
• Lead the full lifecycle Recruitment process for co-op requisitions, with responsibility to source and fill all open requisitions each term.
• Create a coop community during and after placement to ensure an overall great experience and ongoing pipeline of early talent.
• Analyze campus recruitment metrics to evaluate the effectiveness of recruitment strategies and identify areas to improve.
• Develop and execute campus recruiting strategies that are aimed at bringing in and converting a diverse pipeline of entry level talent.
• Build and foster relationships with influential faculty members, alumni relations, and career services staff to identify opportunities to build breadth and depth to our university relations programs.
• Provide regular reporting to share insights, plans and progress to senior leadership team n all campus related key performance indicators (KPIs) and metrics (i.e. # of hires, # of applications, conversions) for programs and the overall strategy.
• Create innovative and differentiated talent attraction strategies to secure top students and new grads for tech and non tech departments.
• Maintain database on candidate performance ratings for rehire eligibility in partnership with University requirements for student feedback and assessments.
• Continuously evaluate the campus landscape, understanding offerings and developing practical applications that will improve the overall operation and experience of our program
• Develop a strategy to expand the campus program into the US, gain buy in from key stakeholders in the organization and execute on the plan.
• Coordinate and plan onboarding logistics, including support for co-op/intern new hire orientation.

Employer Branding & Event Management

• Track metrics and engagement scores on social channels to incorporate into our brand strategy.
• Partner with event stakeholders, including Facilities, Catering, and CTS, to ensure event logistics are successful and safe.
• Partner with the Sourcing Specialist to ensure talent communities for recurring/hard to fill roles are incorporated as part of our Lead Generation branding strategy.
• Build Employer Advocacy Programs via brand ambassadors, increasing Glassdoor reviews, LinkedIn content sharing, and other emerging strategies to support the Employer Brand strategy.
• Source and select Employer Branding Swag and promotion material within budget and aligned with employer brand values.
• Plan and organize all Recruitment Events, tailoring the event format based on the target audience, including Campus, Internal Employees, Invite only for Sales / Engineering, Diversity & Inclusion recruitment, New Immigrants to Canada, Virtual Career Fairs, and Tech Jam events.
• Develop and execute on social media content for full time and early talent recruitment calendars to ensure consistent and relevant content is shared on the appropriate social channels.
• Support the design and implementation of corporate social responsibility and diversity and inclusion initiatives that require support and adoption from Talent Acquisition programs.
• Write copy for social posts and build out wire frames for long form content based on social media objectives and workforce planning requirements. Ensure all content is compelling and inclusive to support PointClickCare’s Diversity & Inclusion strategy.
• Provide recommendations for digital and social programs based on emerging technologies and social platforms.
• Partner with the Marketing organization to align our employment and consumer branding efforts, and to ensure SEO and advertising efforts are maximized.
• Create, format, and post PointClickCare brand content (video, images, posts, long form content, and PointClickCare Marketing material) on various social media channels
• Develop, implement, and continually improve PointClickCare’s Employer Value proposition and related internal and external brand strategy.

Leadership

• Coach, develop and provide ongoing feedback to one direct report to support the campus recruitment efforts, program calendar and experience.

Recruitment Diversity Strategy

• Identify partnerships and partner with business leaders to cultivate relationships with diversity organizations that can help advance our diversity strategies.
• Partner across the organization to ensure the strategy meets the needs of the business and is executed effectively.
• Develop and implement metrics and reporting, in partnership with recruiting operations, to measure success of recruitment activities.
• Ensure we are inclusive in our hiring processes from our postings, sourcing strategies, to interview processes.
• Provide feedback on improving day to day diversity initiatives from a recruitment perspective.
• Develop and implement diversity recruitment strategies for the Talent Acquisition team in partnership with the head of DEI, HR and the business leaders.
• Develop and implement company recruiting policies that promote diversity and equality in partnership with the head of DEI.

Knowledge/Experience/Skills Required

• Travel will be approximately 30%
• Proven and recurring success leading Campus Recruiting strategy and execution, working with both ranking and non ranking institutions in both the US and Canada.
• People leadership skills
• Well established connections and partnerships with key universities and colleges, including faculty, career services departments, and Account Managers.
• Strategic thinker with strong analytical skills to report out on social metrics and drive social engagement.
• Excellent communication skills: verbal and written. Strong public speaking and presentation skills.
• Progressive experience leading multiple talent programs concurrently, with proven success leading targeting initiatives and campaigns from idea to implementation.
• Experience working with and implementing best practices to increase Employer Brand Ambassador programs via Employee Referral Program participation, social media sharing and reviews, and candidate lead generation programs.
• Strong organizational and project management methodology skills with attention to detail; including the ability to multi-task on multiple projects simultaneously.
• Success leading and developing recruitment branding and marketing campaigns on social platforms, including LinkedIn, Glassdoor, Facebook, Twitter, and Instagram.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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