Strategic Project Leader, Mental Health And Substance Use

Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 4 5 ,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

The Executive Director of M ental H ealth and S ubstance U se (MHSU) is seeking an advocate for people-centered care for the new Temporary Full Time Strategic Project Leader role to join the dynamic MHSU portfolio until March 31, 2024 . As an experienced project management l eader , you will have the opportunity to contribute towards the enhancement of quality and integration of services and clin ical practice, improved patient satisfaction and cost-effective services across the care continuum . The ideal candidate is a clear, caring and courageous individual who will be responsible for integrating findings and recommenda tions while coordinating with various internal and external partners, including s ponsors, leadership, and Medical Staff . The Leader will embody an evidence-based approach with an analytical perspective and is passionate about continuous improvement .

The Leader is accountable for:

• Implementing project plans according to project management methodologies and communicate strategically while providing leadership to ensure the successful coordination of tasks, processes, contractual arrangements and requirements of the project within established timelines .
• Generating reports and proposals supporting the implementation of integrated comprehensive care systems while ensuring that data is collected and monitored , indicators are selected and evaluation data is analyzed.
• Working collaboratively in the planning, implementation and e valuation of clinical protocols and practice guidelines with interdisciplinary care teams.
• Contributing to the strategic planning initiatives by translating and facilitating goals into detailed program charters and plans to outline timelines and deliver ables as they relate to operations and clinical services.
• Report ing on and making recommendations to the Executive Director, programs, and Steering Committees on projects, major issues encountered , along with change requests and scope changes.

The successful candidate will have :

• Designation(s) in Project and Change Management is ideal.
• An equivalent combination of education, training and experience.
• Experience leading large-scale projects and generating reports/presentations with data analytics;
• A Master’s degree and extensive experience in the healthcare industry within large, complex acute care organizations;

If you have any questions , or are interested in learning more about this rewarding opportunity with Fraser Health , please email Ava Toroghi , Representative of Executive a nd Senior Leadership Acquisition at [email protected] .

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable , and culturally safe manner.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Executive Director, Clinical Operations, the Strategic Project Leader is accountable for providing system-wide leadership in project planning for the designated Fraser Health (FH)-wide program(s) that will result in the enhanced quality of services, integration of services and clinical practice, improved patient/client satisfaction and cost-effective care for Fraser Health and partner organizations. Responsibilities include acting as the strategic liaison between key stakeholders across the continuum of care, leading others toward the achievement of provincial and Fraser Health program goals through effectively communicating the organizational vision, coordinating resources, advancing priorities, and promoting collaboration and commitment. Supports work groups and committees and is the key point person for achieving integration of findings/recommendations. Primary contacts include Executive Sponsors, Program leadership, Directors/Managers, Medical Staff, work group members, and committee members at all levels across the health authority and in other partner organizations (e.g., other Health Authorities, the Ministry of Health, Ministry of Mental Health & Addictions, First Nations Health Authority, and contract/affiliate/non-profit agencies). Provides supervision, leadership, guidance, and support to designated staff.

Responsibilities

• Provides supervision, mentorship, coaching, feedback and guidance to staff to provide recognition and address individual development plans and performance improvement. Participates in recruitment activities and makes hiring decisions. Ensures employee adherence to Fraser Health policies and standards.
• Develops business cases to support the implementation of integrated comprehensive care systems for the Fraser Health region. Leads work groups including writing proposals, conducting literature reviews and community searches. Monitors program progress and prepares final reports.
• Works closely with the Executive Director and senior program leadership, clinical operations and corporate services including finance, facilities and human resources to translate and facilitate broad goals and strategic directions into detailed program charters and plans to outline timelines and deliverables.
• Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans, as required.
• Participates in strategic planning, clinical services development and the development of short and long term tactical clinical, operational or service plans, and ensures alignment with Fraser Health Mission, Vision, and Values, directives, priorities and policies. Assesses and advises on operational plans which may have clinical services overlap with more than one service area/Director.
• Maintains ongoing organizational support for program initiatives from Executive Sponsors and user groups and keeps relevant stakeholders aware of program status by liaising with various stakeholders, developing communications strategies, and ensuring effective communication take place.
• Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans.
• Participates in the development and implementation of quality improvement systems to ensure services standards for health authority programs to meet provincial legislation and policy standards, as well as Fraser Health Mission, Vision, Values and Priorities. Identifies risks and action plans in terms of clinical/department outcomes.
• Leads and/or works collaboratively with interdisciplinary care teams in the planning, implementation and evaluation of clinical protocols/practice guidelines.
• Participates in data collection and works with analytics teams to ensure monitoring, development of indicators and evaluation data is collected and analyzed and ensures Fraser Health, government and regulatory reporting requirements are met.
• Executes project plans according to project management methodologies by ensuring systems and processes are in place, ensuring the organization is ready for project implementation, provides leadership to project teams responsible for implementing the project according to the agreed charter, and ensuring the successful and coordinated completion of all tasks, processes, contractual arrangements and material requirements of the project, as defined in the project charter.
• Represents Fraser Health (FH) at provincial and community tables as required. Chairs and/or participates on committees; prepares status reports to update the Executive Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
• Promotes/creates the context for clinical inquiry through the integration of research findings into patient care, teaching and consultation for health authority staff.
• Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external stakeholders.
• Reports on and makes recommendations to the Executive Director, relevant programs, and applicable Steering Committees regarding the status of projects, major issues and/or obstacles encountered, as well as change requests and scope changes.
• Maintains an awareness of new developments and trends through literature review, contact with peers at other organizations, industry groups, professional associations and attendance at seminars, workshops and education programs.

Qualifications

Master's Degree in Health Administration, Public Health Administration or other relevant discipline, plus seven (7) to ten (10) years' recent, related experience in progressively responsible positions in a large, complex acute care organization including demonstrated ability to manage large-scale project(s), or an equivalent combination of education, training and experience.

COMPETENCIES:

Professional/Technical Capabilities

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to work effectively under pressure and with changing priorities and deadlines to plan, budget and execute complex project(s) with stringent timelines.
• Ability to lead and manage diverse project teams.
• Demonstrated clinical management skills in an interdisciplinary matrix reporting environment including clinical health care practice, education and program planning, development, implementation and evaluation.
• Broad knowledge of clinical theory and practice within a client centred model of care.
• Demonstrated organizational, administrative, facilitation and leadership skills.
• Demonstrated ability to analyze and resolve problems efficiently and resourcefully.
• Demonstrated ability to communication effectively verbally and in writing with stakeholders at all levels of the organization.
• In-depth understanding of the applicable clinical program area and the health care system at both the strategic and operational levels.
• Knowledge of other health care disciplines and their role in health care.
• Exceptional analytical skills and decision-making abilities.
• Comprehensive applied knowledge of project management principles and methodologies and ability to plan, prioritize and carry out projects.
• Demonstrated ability to work with a variety of software applications including word-processing, spreadsheet and database applications and knowledge of Information Systems applications, tools and concepts.
• Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
• Excellent oral, written and presentation skills.

Salary range

The salary range for this position is CAD $52.59 - $75.59 / hour