Specialist, Reporting Jobs

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Business Performance Office in the Operations (Rapid Transit) division is seeking a Reporting Specialist (BI Performance Analyst) to provide advice and analytical insight to the development of performance reports and processes that address partner reporting requirements. The Reporting Specialist will report to the Manager, Business Performance and Reporting.
What will I be doing?

• Track and analyze data to monitor performance trends
• Engage with partners and represent the department by participating in reporting meetings
• Remain current and informed of operational issues and participate in the review and evaluation of policies, procedures and methodologies for the collection, analysis, and quality assurance of project- and program-based reports
• Identify requirements to develop high-value, actionable reporting
• Identify opportunities to develop new data collection and reporting processes
• Maintain performance metrics to be used across Operations (Rapid Transit) to track performance
• Develop processes to access relevant data essential for the development and deployment of analytical reports
• Build relationships with stakeholders to maintain knowledge of issues affecting projects and to facilitate cooperation in the provision of data for report preparation
• Work with departments and other business units to identify opportunities for improvement in reporting, tools, or data collection techniques
• Conduct preliminary analysis and quality assurance of all data, assess the validity of the data and evaluate the need for changes/modifications to existing program management systems
• Develop reporting dashboards and KPIs in Power BI from concept to completion and use insight to identify the best format and data interpretation to communicate with all partners

What Skills and Qualifications Do I Need?

• Data collection/management techniques (ETL) and the development/interpretation of data to determine requirements, retrieve, analyze and deliver insights and recommendations
• Minimum of four (4) years’ related experience
• Data quality assurance processes, methodology and tools, quality assurance testing and implementation methods and practices to ensure the integrity of data
• Excellent verbal and written communication skills to draft reports, analyze information and present information to various audiences
• Experience with reporting visualization tools Power BI (preferred), Tableau, Qlik Sense, etc.
• Demonstrated ability to evaluate data and present data that drive improvements
• Creativity to determine format of dashboards and to translate a range of diverse data/information into actionable results that support internal and external requirements
• Experience communicating analytic methodology to non-technical audience
• Completion of a degree in Computer Science, Data Science, Economics, Engineering, Mathematics, Statistics, or a combination of education, training and experience deemed to be equivalent

Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.