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Service Management Specialist Jobs

Company

CMS Consulting

Address Canada
Employment type OTHER
Salary
Expires 2023-10-04
Posted at 8 months ago
Job Description

Role Description

This is a remote role for a FIELDBOSS service management solution expert. The FIELDBOSS service management solution expert will be responsible for analyzing the software needs of clients, configuring software applications, building customizations and workflows, training end-users, providing post-installation support, and ensuring customer satisfaction.


Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
  • Ability to work effectively in a team-oriented environment
  • Strong project management and organizational skills
  • Ability to analyze and troubleshoot software and system issues
  • Certifications in FIELDBOSS service management solution is a plus
  • Experience with FIELDBOSS service management solution implementations
  • Ability to work effectively with clients to gather requirements and provide end-user training and support
  • Thorough understanding of field service and inventory management processes
  • Excellent written and verbal communication skills
  • Demonstrated proficiency in configuring and customizing FIELDBOSS service management solution