Senior User Experience Designer

Role: Senior UX Designer

Location: Mississauga, ON

Duration: 12+ Months( Right to hire)

Responsibilities:

• Lead meetings with users, clients, product sponsors and technology to understand project requirements

• Plan and perform UX research, define IA, user journeys, and create personas

• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics

• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches and solutions

• Perform relevant testing to validate and inform design decisions

• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite

• Apply a positive and constructive attitude to all feedback

• Use and contribute to the approved design system

• Contribute to design standards and best practices

• Perform detailed handover to development teams, ensuring they have all they need to implement the designs

• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed

• Keep up to date with the latest UX practices, innovations and tools

• Ensure all designs comply with ADA/WCAG standards for accessibility

• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed

• Help to train, support and develop junior team members

• Confidently challenge substandard work by other team members, and provide coaching and guidance to resolve

• Contribute to the wider UX community of practice

• Identify and articulate design and technical conflicts between colleagues and/or local stakeholders, and help to resolve these.

• Promote the value of UX within the wider organization

Qualifications:

• 5-10 years of relevant experience

• Strong attention to detail & analytical skills

• Significant experience on complex, enterprise-scale design projects

• Excellent communication and presentation skills

• Excellent skills in professional design tools e.g. Sketch, Figma, AdobeXD, Axure, InVision etc.

• Experience in using/creating design systems

Desirable Skills & Experience

• Keen interest in, or knowledge of, banking or finance

• HTML/CSS Development Skills

• Participation in external UX groups or communities

Education:

• Bachelors/University degree, Masters degree preferred

• At least one formal UX Qualification