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Senior Clinical Education Consultant Canada
Company | Advanced Sterilization Products |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Medical Equipment Manufacturing |
Expires | 2023-09-18 |
Posted at | 8 months ago |
The Sr. Clinical Education Consultant will implement a clinical strategy tailored to Canada in support of ASP’s business objectives. The consultant will identify, develop and deliver clinical presentations to healthcare professionals at the local, regional and national level. Partnering with key professional representatives at society annual meetings to identify education opportunities is an important part of the job. The consultant will also provide clinical expertise through consultation, education, and training of ASP’s products to both internal and external customers while being responsible for developing long- term customer relationships, which build loyalty and confidence in ASP as the preferred vendor.
- Plans, develops, and implements customer educational programs to meet current and future customer needs.
- Identifies, develops and optimally maintains relationships with key opinion leaders.
- Functions as a subject matter expert to integrate ASP solutions throughout the Canada medical device industry landscape.
- Provides clinical expertise to ASP Product Specialists to implement customer solutions using ASP products & services.
- Leads the scheduling and delivery of clinical presentations to healthcare system and Product Specialists, prioritized and in-conjunction with the ASP National Manager.
- Provide clinical expertise to customers on ASP products through consultation, assessment and education. Expertise, input and assistance pertaining to RFP & Tender submissions where necessary in-conjunction with the ASP Canada Sales & Marketing team is required.
- Develops annual plans to implement education programs & product training initiatives for internal colleagues and healthcare systems.
- Develops a strong partnership with the ASP Canada National Manager, as well as the Product & Technical Services Manager to deliver clinical expertise and programs aligned to meet the needs of the Canadian Business objectives, Customers, GPO’s, and ASP Product Specialists.
- Maintains active membership in professional organization(s) to continue professional growth and development.
- Provides leadership, technical mentoring & clinical training to new hire ASP Canada Sales team members & Clinical Education Consultants, where required.
- Responsible for communicating customer needs driven by market trends, practice changes and regulatory standards.
- Collaborates with Professional Education and Sales Training on the development of all educational material, e.g., videos, cd for both internal and external customers.
- Serves as the Sr. Clinical Education Consultant representative on ASP committees/initiatives.
- Demonstrates understanding of organization’s business strategy and business model.
- RN with BSN, or BS/BA required, master’s degree in healthcare related field preferred.
- Knowledge of sterilization and high-level disinfection.
- Experience delivering presentations at regional/national level required.
- Project management experience required.
- Knowledge of market changes or trends in healthcare environments utilizing sterilization products.
- Knowledge of operating and capital budgets.
- Effectively communicates market challenges and opportunities.
- Knowledge of ASP’s products and competitive products.
- Highly-developed interpersonal/people skills, articulate and effective communication skills (written and verbal in French & English) at all levels.
- Proficient in Microsoft software applications, Outlook, Excel, PowerPoint required.
- Knowledge of National and Provincial regulatory agencies, CSA, CSGNA, IPAC, AAMI, OSHA, JCAHO, which impact the environments we serve.
- Demonstrated ability to make complex issues easy for others to understand.
- Clinical expertise in surgical instrumentation including endoscopic instruments.
- Knowledge of operating room, medical device reprocessing and endoscopy suite practices, procedures and protocols.
- Clinical expertise in surgical instrumentation including endoscopic instruments preferred.
- Minimum ten (10) years of current clinical experience in OR and /or MDRD and/or GI Endoscopy Suite required. Minimum five (5) years of clinical education consultant experience in medical devices/diagnostics required.
- Demonstrates ability to lead a cross functional work team.
- Knowledge of sterilization and high-level disinfection.
- Strong presentation skills, both preparing and delivering.
- Knowledge of Perioperative nursing standards, infection control standards, SGNA guidelines and MDRD guidelines for practice.
- Knowledge of purchasing practices in healthcare organizations.
- Effectively communicate market challenges and opportunities to the ASP organization.
- Certification in Perioperative Nursing (CNOR) or Medical Device Reprocessing or Endoscopy preferred.
- Strong analytical skills and ability to think strategically
- Strong team skills, both building and partnering.
- Knowledge of National and Provincial regulatory agencies, CSA, CSGNA, IPAC, AAMI, OSHA, JCAHO which impact the environments we serve.
- Demonstrated customer focus and strong relationship building skills.
- Ability to lead a cross functional work team.
- Effectively manages and adapts to change.
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