Secretary Ii - Primary Health Care

Click here to apply as an internal applicant.
Req ID: 161672
Company: Nova Scotia Health
Location: Northern Zone, Cumberland Regional Health Care Centre
Department: PHC NZ STRAT-TURNKEY EXPANSION Cumberlnd
Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s)
Status: CUPE Admin Professionals Position
Posting Closing Date: 4-Aug-23
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.
About The Opportunity
The secretary fulfills a crucial role as the link between provider/clinician and patient. The secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population.
In This Role The Secretary Is Responsible For

• Providing clerical support (e.g. agendas and minutes, organizing meetings) for the team as required.
• Identifying patient needs at first point of contact and directing them to services as appropriate.
• Scheduling and management appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments.
• Performing all aspects of physician billing including; provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports.
• Perform other duties as assigned to ensure the efficient and effective operation of the department.
• Ordering and distributing medical and office supplies and other equipment, as required.
• Responding to patient inquiries face to face and on the telephone.
• Participate in quality improvement and patient safety initiatives.
• Assisting patients with the completion of forms and other documents.
• Using internal messaging, report generating and task management tools within electronic patients record.
• Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records.

About You
We would love to hear from you if you have the following:

• Competencies in other languages an asset, French preferred
• Reliable transportation is required for work assignment
• Demonstrated competence in verbal and written communication and public relations skills required
• Experience working in a multi-disciplinary, multi-provider family practice medical office preferred
• Experience with electronic medical record Med Access is preferred
• An equivalent combination of experience and training may be considered
• Knowledge of medical terminology and Dictaphone transcription preferred
• Extensive experience in electronic communication (including but not limited to) Microsoft Word, Access and Outlook required
• 1-2 years' experience in MSI billing processes preferred
• Successful completion of a medical office administration program required
• Minimum of 1 year experience in office administration required

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours

• Permanent, Full-time position; 70 hours bi-weekly
• Shifts may include evenings, weekends and holidays.

Compensation and Incentives
$21.73 - $24.31 hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.
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