Sales Associate - Rodd & Gunn X Hudson's Bay Mayfair

Position Title: Concession Sales Associate/Stylist

Lodge Location: Hudson’s Bay Mayfair, Victoria BC

Reporting To: Store Manager

OUR BRAND

Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands across the globe. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 wholesale doors including Hudson’s Bay, Nordstrom, and Nieman Marcus just to name a few.

In 2022, we successfully converted 24 wholesale doors with HBC into a full concession model, staffed with our own retail team, launching a new chapter in our global expansion. On the back of this success, we continue our journey of growth and partnership with HBC in launching yet another new concession store at Hudson’s Bay Mayfair, Victoria BC.

At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.

Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.

We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.

At Rodd & Gunn you buy better so that you can buy less often.

Position Overview

We are looking to fill a Part Time Sales Associate/ Stylist position within our new RODD & GUNN Concession Store at Hudson’s Bay Mayfair.

The successful applicant must be experienced in fashion and retail. In your new role, you will present with a wealth of passion, energy, and drive to build lasting relationships and meet sales targets.

This position takes part in assisting and supporting the Store Manager in maximising sales and the day-to-day operations of the store, while ensuring customer needs are met, complaints are resolved, and service is quick and efficient.

Above all your job is to build customer relationships and ensure they choose you!

We are on the hunt for an outstanding stylist to make their mark on the industry and be a true success story by leading from the front with exceptional service standards, exemplary sales skills, and excellent personal presentation. Is this you?

KEY PERFORMANCE INDICATORS

• Loyalty Program
• Customer Conversion
• Average $
• Sales to Budget
• IPT (Items Per Transaction)

Duties & Responsibilities

• Preparation of inventory for sales floor and visual merchandising
• Providing exceptional customer service
• Achieving sales & exceeding budgets
• Flexible Availability

Your Experience

• A proven retail sales background- men's fashion preferred
• Working to KPIs and Targets
• Customer relations- establishing and maintaining meaningful customer experiences

YOU WILL NEED

• High standard of grooming and personal presentation
• Ability to work efficiently within a team
• Passion for delivering world class customer service
• Energetic and positive attitude
• Excellent communication and time management skills

YOU WILL RECEIVE

• Amazing team culture
• Competitive Hourly Rate + Bonus incentive
• A fantastic, supportive culture
• Extensive hands on training and online support program
• Brand heritage dating back to 1946
• International career development opportunities
• Great employee purchasing privileges and generous staff discount
• A genuine career path driven by our global expansion

At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.