Retail Shift Leader - Waterloo(Beechwood)

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Provide direction, guidance, and instruction to all store associates as required
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Achieving sales target and store-level KPI’s
• Ensure store conditions are consistently upheld to established standards
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Ensuring employees on shift are actively pursuing sales goals
• Greet and assist customers in a way that models exemplary conduct to other staff
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide assistance to store management in supervising and facilitating the daily operations of the store

Qualifications

• Demonstrated ability to train and motivate staff required
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Must have valid CannSell to work in a retail cannabis store.
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• A professional, responsive, and positive work attitude is essential
• Must have or be able to successfully complete a Police Background Check.
• Basic office administration skills required
• Highly effective teamwork skills
• Ability to work nights, holidays and weekends and different location
• Strong customer service and troubleshooting skills
• Skills to monitor and lead by example as required
• High level of proficiency with Microsoft Office productivity suite
• Excellent time management and prioritizing skills required
• Ability to work any shift based on business needs, Monday to Sunday
• Thorough understanding of applicable health and safety legislation

Job Types: Part-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit -

https://purchase.cannsell.ca/product?catalog=CannSell-Standard-Certification