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Remote Director Of Operations (Healthcare)
Company | Prosperity Workforce Solutions |
Address | Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-08-06 |
Posted at | 10 months ago |
Prosperity Workforce Solutions is looking for an experienced mental health professional with extensive experience in operations and leadership to join our client as a Director of Operations. As Director of Operations, your top priority is to manage a team of 100+ Social Workers and Psychotherapists, ensuring that they are happy and engaged, that their caseloads are full, and that they are achieving the professional growth that they desire.
This a remote opportunity with occasional travel to the head office located in Toronto, ON.
This position is right for you if:
- You are a strategic thinker who could effectively manage a large team of clinicians while driving revenue and the company’s vision forward
- You have incredible interpersonal skills; you love mentoring therapists
- You are action-oriented, responsive, and able to manage multiple priorities at once
Employment Type: Full-time Permanent
Location: Remote
Essential Duties and Responsibilities
- Develop clinical budgets in collaboration with the leadership team and CFO to support revenue and expense targets
- Design, maintain, distribute, and manage clinical tools, policies, and procedures
- Conduct an ongoing evaluation operational need; establish and meet service delivery targets and facilitate quality improvements across service offerings
- Work with the Executive Team to provide and implement a strategic vision and long-term planning for the future of client services
- Participate in key business relationships with community partners, referral partners, and channel partners to build community and foster connection
- Provide clinical and organizational leadership across departments, owning the overall development, strategic planning, and service delivery of clinical services
- Manage the therapy team; provide guidance and mentorship related to professional growth, caseload optimization, and engagement
- Design, execute, and manage clinical systems and processes including emergency escalation procedures, client feedback and complaint resolution, and compliance with regulatory standards
Qualifications
- Excellent with technology with demonstrated proficiency on tech platforms like Zoom, Google Workspace, Jane, or an equivalent practice management software
- MBA or Master’s degree in social work, psychology, counseling, or a related field
- 5-10 years of experience in a supervisory or leadership role
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