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Program Manager, Centre For Professional Advancement (Special Project: October 2023 - May 2024)
Company | Mohawk College |
Address | Hamilton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-10-14 |
Posted at | 7 months ago |
Status: Special Project: October 2023 – May 2024
- Directing support staff to support academic operations, database maintenance and portfolio delivery
- Leading strategic enrolment management of the portfolio including the setting, tracking and achievement of enrolment targets
- Implementing and evaluating academic quality assurance processes and outcomes on an ongoing basis including course outlines, program of study reviews, etc.
- Contributing to the development of the CPA catalogue, which includes scheduling, selecting delivery formats, confirming required texts and materials, and liaising with instructors
- Providing relevant enrolment information to all stakeholders on an ongoing basis
- In consultation with Associate Dean, identifying and directing opportunities for innovative course/credential delivery formats such as intensive, online and experiential models as well as attending instructional technology professional development and hosting instructor and student training sessions
- In consultation with the Associate Dean, leading the development of an annual strategic plan and corresponding business plan for portfolio of courses and programs
- Directing a team through new course/credential development as well as curriculum development and instructional design updates of courses and programs
- Strategically managing the delivery of courses and programs including the setting of admissions deadlines, course/credential selection and sequencing, intake and course scheduling, determining delivery formats, liaising with instructors, scheduling, overseeing registration and admissions processes etc.
- Leading program review and annual program of study reviews of local and MCU credentials in consultation with instructional designers to complete competitive analysis and adhere to industry and Ministry standards
- In consultation with the AD and Projects & Admin Coordinator, strategically managing key financial elements of the portfolio to ensure maximum productivity and achievement of profitability objectives
- Ensuring the effective use of Faculty financial resources, reallocating resources appropriately as necessary
- Managing established budgets, establishing enrolment and corresponding financial forecasts, and ensuring maximum productivity
- Supervising instructors to ensure adherence to Mohawk College policies (e.g. Academic Dishonesty, Rights & Responsibilities, Student Conduct, IT, Intellectual Property, AODA, etc.)
- Leading performance management initiatives including performance reviews, teaching evaluation reviews and teaching observations
- Onboarding instructors through the delivery of multi-faceted training including Mohawk College policies and procedures, CPA processes and systems, CanvasConnect, quality teaching expectations, etc.
- Recruitment and hiring of CPA instructors including identifying hiring needs, drafting job postings, assessing qualifications, interviewing, conducting reference checks, etc.
- Identifying professional development opportunities to support teaching excellence
- Supporting instructors through student advisement and issue resolution
- In collaboration with the Associate Dean, ensuring students adhere to College policies (Academic Dishonest, Rights and Responsibilities, Student Conduct, IT)
- Reviewing, updating and creating program handbooks for all CPA programming
- Clearing graduation applicants against graduating POS (in consultation with Registrar’s Office when manual clearance is required)
- Ensuring the maintenance of accurate and complete student records
- Responding to escalated course and program inquiries from prospective students including the provision of pre- and post-admissions/academic counseling and referrals
- Processing all course exemptions including student inquiries, assessing external credits and mapping to internal Learning Outcomes in consultation with Subject Matter Experts and other academic institutions as necessary
- Managing student lifecycle processes/cycle including admissions, advisement, promotion and graduation in collaboration with stakeholders like CE & the Registrar’s Office
- Ensuring that mentors/CELs/Clinical Educators/Preceptors are provided with resources to manage and report on all CPA placement activity
- Point of Contact for all clinical placement supervisors and working with placement preceptors
- Developing a protocol for required forms and scheduling for the effective and efficient management of multiple placements at various sponsoring sites
- Strategically manage placement opportunities at partner locations
- Attending and promotion internal Open Houses, internal/external Pathways/Career Fairs, and other industry specific events/conventions/fairs
- Maintaining applicable databases for each program or cluster
- Under Leadership of AD, in collaboration with internal CPA Support and Marketing, developing and implementing an annual strategic marketing plan specific to each portfolio
- In collaboration with the AD, reviewing, updating and developing program specific marketing material, information packages and one-pagers for distribution to clients and potential partners
- Excellent communication and customer services skills (verbal and written)
- Strong critical and creative thinking skills
- Advanced knowledge of MS Office
- A minimum four-year Honours degree, or a relevant combination of education and experience
- Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.
- Minimum of 7 years of relevant experience which includes industry specific work experience, teaching experience at the post-secondary level using a variety of instructional methods (e.g. in class, on line, blended), and experience with learning management system(s), curriculum development, instructional design, adult education, market research, project management, and human resources management
- Solid negotiation, conflict resolution and team building skills
- Familiarity with external professional organizations (e.g. regulatory, accreditation) and related legislation (i.e. WHMIS, Human Rights, Harassment Policy, Privacy Act, etc.)
- One year of supervisory experience preferred
- Strong ability to handle multiple assignments at one time
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