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Product Researcher Jobs
Company | CARFAX |
Address | London, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-04 |
Posted at | 1 year ago |
Description
- Ensure smooth functioning of research operations including vendor and sample management, maintenance of ongoing trackers etc.
- Design and conduct quantitative and qualitative research studies that deepen our understanding of used car shopper needs and experience.
- Actively communicate research findings and insights to diverse audiences through presentations and other deliverables.
- Partner with other researchers to ensure sharing of best practices and user insights.
- Prioritize research needs across multiple product squads with a focus on delivering value to our users and impact to our business.
- Collaborate extensively with designers, product managers, engineers, analysts and business stakeholders to define product strategy and roadmaps based on consumer needs and insights.
- Bachelor’s degree in the social sciences (preferred)
- Hands-on experience with a variety of quantitative and qualitative research methods- survey design, usability testing, contextual inquiry etc.
- Experience with tools such as Usertesting, Qualtrics and Apptentive etc.
- Strong data analysis skills using tools such as Excel, Tableau, SPSS etc.
- Experience working with UX/UI designers, product managers and engineers in a cross-functional team setting.
- Demonstrable experience with all stages of research – planning, study design, execution, analysis, communication of insights, impact analysis and reporting.
- 7+ years of experience leading consumer research for digital products with demonstrable impact in driving better digital user experiences.
- Winter holiday break and 4-Day summer work weeks
- Casual, dog-friendly, and innovative office spaces
- Competitive compensation, health benefits and generous time off policies
- Annual bonus program
- 401(k) / RRSP matching
- 9X Washington Post Top Workplace
- 9X Washingtonian Great Places to Work
- 10X Virginia Business Best Places to Work
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