Positive Transfer Worker Jobs

Title: Positive Transfer Worker
Posting: #23-04
Reports to: Assistant Manager of Community Services
Compensation: $25.21-$27.32/hour
Union: BCGEU
Closing Date: June 20, 2023 at 4pm
Organizational Focus:
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.
Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.cifica’s capacity to improve long-term housing outcomes for chronically homeless adults through community collaboration.
Position’s Primary Objectives:
The position’s goal is to liaise and collaborate with partner agencies to support clients’ housing stability:

• Providing a variety of assessment, placement and advocacy services for encampment clients;
• Providing the outreach support necessary to connect high acuity clients to community services such as applications for ministry assistance, housing, medical services etc.;
• Connecting identified individuals to permanent housing in conjunction with the local C.A.A. process, DOS services, and managing program specific subsidy allotments/agreements within the private market;
• Assist clients in connecting to community resources in conjunction with case workers;
• Developing and maintaining relationships with community members, agencies, landlords and identified clients.
• Provide community housing navigation services to partner agencies;

Key Responsibilities

• Respond to tenancy issues (damage, noise complaints, hygiene issues, etc);
• Provides a range of support services to clients who have multiple barriers to housing, including:
• Acquiring and facilitating multi dwelling housing sites for encampment related individuals and other such housing models;
• Initiating and participating in program and policy assessment;
• Seeking out and approaching people living ‘in the rough’/street entrenched with the intention of establishing a rapport and building trust;
• Supporting and participating in agency/association wide initiatives such as public relations presentations, community forums, strategic planning events and information seminars.
• Conducting comprehensive assessments through direct one-to-one consultations with clients;
• Following up with landlords on a regular basis to identify and mitigate potential housing retention issues before they escalate and become costly and difficult to manage.
• Mange housing sites in collaboration with Pacifica Housing’s property management services;
• Supporting clients by providing educational materials and guidance regarding how to obtain and maintain housing;
• Updating and maintaining the HIFIS database;
• Coordinate moves and viewings;
• Attending weekly team meetings to debrief cases, provide and receive peer support, provide up-dates on community status and exchange information on community resources;
• Attending pertinent workshops/seminars and conferences;
• Participating in producing year-end reports for the Housing Outreach Program;
• Manage, in conjunction with the Manager of Supportive Services, program specific private market subsides, by:
• Providing interim case management services during the period of assessment and placement in housing.
• Maintaining the BC Housing Data Base and all associated processes such as reports and confidential documents;
• Providing guidance, crisis intervention, as well as referral services to other community agencies, including application for income assistance;
• Liaise with private- market landlords on behalf of clients and case workers;
• Providing mediation and problem-solving services to resolve disputes/disagreements between clients and landlords; and
• Tracking client housing activities and compiling monthly statistical reports;
• Problem-solving and skills training with clients to facilitate securing affordable, adequate, safe housing;
• Case managing individuals in collaboration with community based housing first organizations that offer support and case management services.
• As a member of the DOS team, performs a variety of administrative duties and attends professional development functions, including:
• Provide landlord liaison services:

Requirements
Note: An equivalent combination of education and experience may be considered.
Education:

• Conflict resolution/crisis prevention training and experience required
• Diploma or Bachelor degree in Social Work or Psychology, OR Counselling, Mental Health or Addictions Worker qualifications or other related social services field from college or university

Experience:

• Minimum of two (2) years recent related experience

Knowledge, Skills and Abilities:

• Demonstrated conflict management/crisis prevention skills
• Demonstrated ability to work with individuals who have multiple barriers to stable housing
• Demonstrated ability to work independently and be part of an integrated community team
• Ability to communicate effectively both verbally and in writing with clients, staff and community professionals
• Demonstrated knowledge of the impacts of addiction, mental health, homelessness and poverty
• Knowledge of the psychosocial rehabilitation model
• Proficient in MS Office programs including Word, Outlook and Excel
• Knowledge of local community resources
• Awareness of harm reduction and ‘Housing First’ theory and practice

Additional Criteria for Role:

• Naloxone administration training is required.
• Must have valid driver’s license and access to a reliable vehicle with a minimum of $2 million liability ‘business class’ insurance.
• Completion of a Criminal Record Check with the Vulnerable Sector is required before employment commences.
• First Aid Certification is required.

Behavioral Competencies assigned to the Role:
Core Competencies
Caring: Intermediate
Creative: Intermediate
Responsible: Intermediate
Role-Specific Competencies
Relationship Building: Intermediate
Self-Management: Advanced
Decision Making: Intermediate
Pacifica Housing is an equity employer and encourages applications from women, persons with disabilities, members of visible minorities, First Nations, people of all sexual orientations and gender identities. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
Benefits

• Wellness time.
• A mission driven and meaningful working environment.
• Competitive employer RRSP contributions.
• Employee assistance program.
• Dog friendly offices.
• Minimum 6% vacation accrual.
• Career development and internal advancement opportunities.
• Organization and individual training opportunities.
• Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more).
• Social committee that includes robust team building and staff social events.
• Competitive salary from a Certified Living Wage Employer.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.
Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.