Order Desk Clerk Jobs

Order Desk Clerk

For over 60 years Bosa Foods has been a leading importer and distributor of Specialty Italian and Mediterranean Food Products in Western Canada. From our founders’ initiative to the third generation of family currently operating our family business, we remain true to the tradition and commitment to provide our customers with the best quality products and service possible. As an established family owned and operated business, Bosa Foods maintains a cooperative, team-orientated mindset. We are seeking friendly, hardworking and enthusiastic individuals to join the Bosa Foods Team.

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The position ofOrder Desk Clerkis available for full-time employment, Monday to Friday with occasional Saturdays. This job offers competitive wages in a fun, fast-paced environment.

Duties:

• Enter and process orders into computer system in a timely and accurate manner.
• Respond to customer inquiries regarding products, order status and shipping information.
• Communicate any issues or discrepancies with customers and/or sales representatives.
• Maintain accurate and organized records of all orders and related documentation.
• Ensure that orders are fulfilled and shipped to customers on schedule.
• Review and verify all order information for accuracy and completeness.
• Process customer orders received via phone, email or fax.

Skills & Abilities:

• High school diploma or equivalent education is required.
• Proficient in using computer software to enter and track orders accurately.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail to ensure accurate order processing and delivery.
• Prior experience in a similar role is preferred.
• Excellent verbal and written communication skills to interact with customers.
• Italian spoken is an asset.
• Ability to work independently and as part of a team.
• Strong organizational skills to manage orders and paperwork efficiently.

Please Note: The above job description is considered a general overview of the position. Additional duties and responsibilities will be assigned as necessary by management.

Benefits:

Extended health care

Schedule:

8-hour shift

Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Job Type: Full-time