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Operations Supervisor - Stewart, Bc
Company | Arrow Transportation Systems Inc. |
Address | British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Truck Transportation |
Expires | 2023-07-28 |
Posted at | 10 months ago |
Start your career here! When we hire an Operations Supervisor, we are looking for our future Division Manager.
- Company Truck, Fuel Card and Insurance are paid and provided for both personal and work use.
- Pension matching progam - 4% pension match is paid by Arrow.
- We promote from within! A career with a growing organization backed by the stability of a company that has been in business since 1919!
- Extended Medical benefits including dental, pharmaceutical, paramedical, life insurance, short and long term disability insurance, health spending account and more.....We offer a flex modular plan so you can choose the one that best suits you and your family!
- Ability to work in a dynamic and well supported environment
- Relocation assistance will be provided.
- Compensation $100,000 - $115,000/year
- Recommend the assignment of yard crew should there be a short or long-term shortfall or if volume fluctuations require additional resources
- Continuously surveys the existing trucking program for safety and cost improvement opportunities and advises the manager of ways to improve current systems.
- Excellent interpersonal skills
- Receives and responds to drivers accidents, drives to accident scenes and conducts internal accident investigations; gathers information, takes photos and assists drivers and staff; obtains accident reports from the highway patrol and police agencies.
- Plans, coordinates and oversees the routing and scheduling of daily trucking services and drivers and assures compliance with time schedules and applicable laws, codes, rules and regulations.
- Oversees the assignment of spare drivers should there be a short or long-term shortfall of regular drivers.
- Ensures that schedules are carried out in an effective and efficient manner. Coordinates the daily assignment of company and contracted resources to maximize equipment productivity and payload while maintaining a high level of customer service.
- Maintains a variety of transportation personnel records including license and certificate expirations.
- Strong organizational skills
- Preference will be given to those with Post Secondary Education and or experience working in a related field.
- Confers and coordinates with Shop personnel as well as drivers regarding repairs and preventative maintenance schedules and timelines.
- Strong safety proclivity/safety oriented
- Reviews gaps between actual and target key metrics (payload, speed, cycle time, fuel etc..) and discusses same with driver to commend positive or to correct negative driver behaviors.
- Ensures the drivers have the proper instructions to perform their duties safely and listens to all driver concerns and acts on them appropriately.
- Oversees the daily operations of the dispatch office. Makes necessary adjustments for road closures, overloads, lateness and related problems. Communicates regularly with the drivers to assist and manage implications caused by truck problems, lateness and accidents. Communicates with the customer to report compliance to daily targets as well as course of action should deviation to plans occur.
- Quality Oriented
- Responsible for collecting and reviewing driver paperwork and ensuring it is complete, accurate and timely.
- Minimum 3-5 years experience in a supervisory capacity.
- Mechanical ability or understanding a strong asset
- Communicates with the Primary customer to exchange information, coordinate activities and resolve issues, concerns and questions regarding trucking services, customer site and/or driver issues.
- Computer proficiency – Microsoft Excel, Microsoft Suite and learning custom applications
- Strong analytical skills
- Excellent Customer Service skills
- Other duties as assigned by the Division Manager.
- Assists in the development, change to or implementation of policy and process improvement.
- Keen attention to detail
- Exceptional communication skills
- Trains, supervises, motivates and evaluates the performance of assigned staff and drivers. Is responsible for providing feedback and may be responsible for disciplinary action of assigned staff and drivers, up to and including written warning if required.
- Proven effective supervisory experience
- Plans the effective and efficient development of schedules and makes necessary adjustments for road closures, overloads, lateness and related problems.
- Schedules and coordinates required Driver training and orientation.
- Receives verifies and assigns equipment and driver transfers.
- Attends meetings, conferences, workshops, reads industry related journals and works with the Director of Safety to maintain current knowledge of and assist in the implementation of safety and transportation codes, regulations, laws and related matters.
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