Operations Supervisor Jobs

TEMPORARY FULL-TIME POSITION - MANAGEMENT - 1 YEAR CONTRACT

Job Title:Park and Zoo Operations Supervisor

Reports to:Manager Riverview Park & Zoo

Department:RPZ

Location:1230 Water St. N., Peterborough

Rate:Competitive Compensation, OMERS pension optional

Position Overview

This position is a key member of the Riverview Park & Zoo management team who is responsible for supporting the ongoing operations of the Park & Zoo’s objectives and goals though the administration of the resources, staff supervision, volunteer programs and project management. This position also provides budgeting and administrative support.

MAJOR ACCOUNTABILITIES

Operations

1. Plan, schedule, assign and supervise the daily operational and capital work of the Park personnel ensuring activities are in adherence to Company and regulatory standards and that department goals/objectives are met.
2. Enforce safe work practices/procedures. Assist in development and implementation of departmental safety programs and procedures to ensure that staff has a safe and productive work environment.
3. Work as the point of contact for contractors and obtain quotes for materials and services necessary.
4. Participate in the recruitment, coaching and development of staff to optimize individual and team performance.
5. In conjunction with other supervisory staff, plan and allocate work to assigned staff; monitor/inspect the work; correct as required; report progress.
6. Administer/enforce policies, practices, operating procedures, and the collective agreement.
7. Coordinate all aspects of the volunteer program including volunteer recruitment, orientation/training, placement, supervision, as well as volunteer recognition and retention efforts. Develop, maintain, and expand partnerships with volunteer recruitment sources (secondary schools, colleges, and the community).
8. Identify, develop, and support the implementation of new conservation initiatives as well as broadening the impact of existing activities.
9. Point of contact in the absence of the Manager and Curator

Administration

1. Ensure that all required administrative support and required documentation is complete and correct with respect to the department functions.
2. Complete and/or approve staff daily time sheets, purchase requisitions, invoices etc.
3. Provide and coordinate staff training to ensure safe and efficient performance, and
4. Manage gift shop revenue sources.
5. Ensure all resource development activities and functions are in accordance with legal and ethical standards, including the Canada Revenue Agency Guidance, Fundraising by Registered Charities.
6. Maintenance and development of records, correspondence, and relationships
7. Key business user of Perfect Mind Customer Relationship Management (CRM) including software updates, maintain content and coach students and volunteers as required.
8. Other duties as assigned.

Academic and Professional Qualifications:

Advanced, College Diploma/ Trade Certificate

Experience:

Minimum of 3 years’ experience in staff supervision in an operations environment.

Technical Skills:

1. Strong communications skills, both verbal and written.
2. Supervisory experience in a unionized environment and demonstrated ability to motivate, lead, work co-operatively and promote a professional multi-disciplinary team.
3. Work experience in a park environment and experience in handling a variety of live animals would be an asset.
4. Proven ability to function independently and a demonstrated team player with excellent interpersonal skills with a high degree of professionalism.
5. Ability to represent the Park & Zoo in a manner appropriate to the values and culture of the organization.
6. Demonstrated experience and competency in communications: internal and external correspondence, composition (reports, presentations, department reference documents, etc.) direct interaction with staff, suppliers/contractors, visitors/guests and the media.
7. Demonstrated working knowledge of the Occupational Health & Safety Act and WHMIS.
8. Excellent working knowledge and experience using MS Office suite applications.
9. Demonstrated excellent attendance record.
10. Must complete and be clear of a Criminal Record Check.
11. Valid Class G driver’s licence and good driving record.

RESUMES ALONG WITH A COVER LETTER WILL BE ACCEPTED BEFORE AUG 6, 2023.