Operations Process Lead (Sap Eam/Pm)

Tundra Technical Solutions has built a safe and open community of talented women to help advocate for those looking to get ahead in their science, technology, engineering, math, and data careers. As a LinkedIn Diversity Champion, Tundra is a staffing firm that provides equal opportunities, career advice, and mentorship in the workplace for those who apply and join our community! Apply now to be first in line for equitable contract and full-time opportunities with the world’s most recognizable brands in the STEM industries. We can’t wait to introduce you to our clients.

Title: Operations Process Lead (SAP EAM/PM)

Status: Permanent

Location: Surrey, BC (Hybrid, 3 days on site)

Our client is a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.

Position Overview

You’re a results-focused individual who provides effective technical support with a great attitude. Your approach focuses on organization, collaboration, and communication to ensure the solutions you develop meet or exceed expectations. With your technical expertise and desire for a great user experience, you’re a great candidate for our Operations Process Lead position.

In this role, you will work as a team member of the Logistics team within the Application Support department to provide functional and technical internal consulting to support business unit processes and related information technologies, including our customer relationship and billing solutions modules. As part of the Application Support team within Information Systems (IS), you’ll offer support and leadership for project management, systems sustainment, and issue resolution.

In Year 1, You Will

• Develop an understanding of and provide support to Operations in:
• Support troubleshooting issues and provide end-user assistance to support business units.
• SAP PM and Custom built and 3rd party applications such as Mobile Workforce management, GIS, CAFÉ, Right of Way (ROW) permit applications
• Configure SAP PM (SAP EAM) module to deliver project results.
• Analyze business requests and recommend options and solutions.

In Year 2, You Will

• Collaborate with other teams within IS and our Company to support our project initiatives and objectives.
• Recommend new innovative technology solutions to support the objectives of our business units.
• Analyze business enhancement requests and develop solution options.

What It Takes

• Strong trouble shooting skills; knowledge and ability to monitor and trouble shoot issues on application servers and trouble shoot integration problems between different systems is essential.
• A forward-thinker who is solutions-oriented and customer-centric when working with various groups.
• SAP Certification in Logistics PM-CS or EAM or IS-U modules or several years consulting experience is highly desirable.
• An excellent collaborator with solid communication skills who works well with others.
• Knowledge of current and emerging solutions to the existing software and must be able to correctly recommend tools which will increase the value of the existing solution and be able to provide appropriate recommendation so that conflicts to the technology solutions are avoided.
• Candidate will have at least 5 years of experience within the SAP Logistics modules (PM, EAM, MM) or SAP IS-U module, and have participated in an implementation/upgrade project. Or an equivalent combination of education, training and experience will also be considered.
• Demonstrated ability with working with Windows 2000 SQL server Query Analyzer or windows SQL server is an asset.
• Advance knowledge of SAP EAM, especially the PM/CS modules. Integration with other SAP modules such as SAP SD, MM, ISU-DM is an asset.
• Demonstrated ability in SAP system configuration in SAP Plant Maintenance and Customer Service (PM/CS), Sales and Distribution (SD) modules, IS-U Device Management will be an asset.
• An analytical individual with a skill for developing effective and efficient processes.
• A bachelor’s degree or diploma of technology in computer science or a related business area from a recognized program.
• A deadline-driven mentality with the ability to juggle multiple projects at any given time.
• Experience with working and supporting Dispatch and Field Service Management (FSM) Applications is an asset.

Thank you for taking the time to consider working with Tundra and our clients. We are dedicated to offering the best recruitment experience by using equitable practices and considering all applicants, regardless of gender. Please note, only qualified candidates eligible to work in Canada or the US will be contacted by our recruiters. Stay up to date on new roles before they hit the market by registering to our STEM Talent Community.